Worthington Direct Reviews | Read Customer Reviews of worthingtondirect.com

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Worthington Direct

About Worthington Direct

Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.

Worthington Direct (worthingtondirect.com) has 380 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: worthingtondirect.com
Website: worthingtondirect.com
Category: Wholesale
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Worthington Direct reviews

380 approved reviews, newest moderated first

Deborah B.
Aug 15, 2024
Prompt delivery and good quality.
Prompt delivery and good quality.
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Gail B.
Aug 13, 2024
No receipts given
No receipts given
Response from Worthington DirectAug 13, 2024
Thank you for your order today. Order confirmations should be received immediately after your order was placed. Please contact [email protected] to have them verify your email address and send another copy.
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Alexandria H.
Aug 9, 2024
We haven't even received our items yet
We haven't even received our items yet. We were told there was an issue with one of the legs and would just be a week or two late, but now they're saying it won't be shipped until the end of August. Pretty disappointing, as we have a lot of classes we wanted to have these tables for.
Response from Worthington DirectAug 12, 2024
We are very sorry that your order was delayed. This manufacturer is working 24/7 to get caught up from the back-to-school rush. Please contact customer service if you need anything else in the meantime. The tables will be worth the wait :)
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Althea
Aug 1, 2024
Confirmation of Order
I just like to receive confirmation of an order, instead of waiting until the order ships before we get any type of confirmation of the order being placed.
Response from Worthington DirectAug 1, 2024
We're sorry that you did not receive a copy of your order confirmation. All orders placed online should receive an automatic confirmation immediately sent to the email address used on the order. Again, we apologize if this transmission did not make it to you.
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Gina D.
Aug 1, 2024
We are still waiting on our order. Heard from two different people that we may not have them for our start of school.
We are still waiting on our order
Response from Worthington DirectAug 1, 2024
We are sorry that your order has not yet delivered. Factories are working as fast as possible to ship orders during the peak back-to-school season. Please continue to work with our representatives for further updates on your order.
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MPMSBookkeeper
Jul 8, 2024
Great Experience
I ordered 6 Maker Space Tables for our Visual Arts classroom. It was easy to order. The tables were delivered within a reasonable amount of time and were of good quality. We were shorted two packages of raisers needed to assemble the tables. I called the sales rep and within a few days the raisers were delivered. All around great experience. We will definitely do busines with them again.
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KAREN D.
Jun 28, 2024
Aidan was pleasant
Aidan was pleasant, polite, efficient. Ordering was a breeze.
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City Life K.
Jun 20, 2024
Excellent Customer Service was received after an error in our order
I did not recieve the chairs I ordered but got excellent service and attention once I contacted your company. In my opinion, Adejumoke (Jumie) Olaibi | Customer Service Representative, went above and beyond to make sure the order was corrected. He communicated with me every step of the way, even when I had to change the delivery day b/c I was going to be out of town. He gave excellent customer service.
Response from Worthington DirectJun 20, 2024
Thank you for taking the time to tell us about your excellent experience with Jumie!
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