George
Jumie was able to help us get a damaged…
Jumie was able to help us get a damaged piece of furniture replaced. It was a quick process with a positive final result.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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George
Jumie was able to help us get a damaged piece of furniture replaced. It was a quick process with a positive final result.
T J.
I had placed a large furniture order for a new building. A few items came damaged. Customer Service went above what was required to ensure either replacement parts were sent or entire furniture pieces were replaced. Everything shipped right away and Customer Service provided regular updates. Well done!
Response from Worthington DirectMar 10, 2026
Thank you so much, we appreciate your business!
Dr. Colette C.
Through a Series of Unfortunate Events, Jumie and I have been corresponding via email to resolve the issue of the defective table parts from my order. Jumie has been very patient, prompt and courteous throughout our communications.
Response from Worthington DirectMar 9, 2026
Your resilience to the events are very commendable! Thank you for your business!
Tiffinni H.
Sharon Jefferson has been an absolute gem! She has been so incredibly helpful as I navigate the purchasing process. She is always so cheerful when I call and i can't wait to send her pictures when we have everything in our Community Center
Response from Worthington DirectMar 6, 2026
Yes she does! Thank you so much for complimenting her service and we all look very forward to seeing your pictures!
Carol B.
My request for a W-9 from Worthington Direct was completed within 15 minutes of my emailed request. Many thanks to Neely Rose for her prompt reply that included the completed W-9.
Krista
We ordered a table and chairs for our counseling office. When the table first arrived, it was damaged. Worthington Direct had great customer service and ordered us a new table within the day. We love our table and chairs and appreciate everything Worthington Direct did to make sure we were satisfied with our purchase.
Lisa B.
Great service and the product is excellent.
STACY
Website was easy to navigate, everything ordered arrived in good condition, excellent packaging for shipping !