I’ve been a Worldmark owner for 15+ years I was lied to on day one I am still getting lied to at this time. The maintenance fees are somehow legally robbing people If you’re thinking about buying in my advice would be don’t do it don’t do it don’t do it and don’t do it
CJ
Cheryl J.
I would just like to be able to get my…
I would just like to be able to get my questions answered without waiting on the phone for 2 hours!
SD
SDSher
CUSTOMER SERVICE???
Why would any company that charges the money Worldmark charges for ownership and dues, believe it is acceptable to have their members wait on hold for an hour and 20 minutes and counting, to speak with Customer Service to TRY to ask questions about a reservation???? I find this absolutely abhorrent, and unacceptable. Is this how the company feels about its members?? Are we just a number that they receive very high dues and fees from??? After waiting for 1 hour and 20 minutes and counting, I just HUNG UP!!! It was an hour of total frustration that turned to anger! I have heard for 2 years that the Customer Service will be improving. I DO NOT believe it.
LE
LeAnna
Death of account holder-ridiculous cancellation policy
If I could give zero stars, I would. TERRIBLE customer service. My grandparents have been members for at least 20 years. After my grandmother passed, my grandfather continued to use the account until he passed December 2021. I notified them of his death immediately and we have been trying to cancel the account for 4 months. After they FINALLY accepted all the paperwork required, I was told I still have to go through the cancellation/exit process. This process requires me to submit further paperwork and can take 2-3 months to process. Also, they continue to charge until the account is cancelled and I will be required to pay all dues/fees in order for them to cancel. Our family member has passed away and we just want to settle his estate. He has always paid and been up to date on his account and they continue to try and get more money after he has passed. This is disgusting and I would NEVER recommend anyone to do business with such a tactless company.
AR
Alan R.
Be Very Careful in Joining!
Having signed up with this company over 13 years ago and very pleased that we did not sign up for over $20,000.00 which is what they would have liked. Due to the situation with Covid over the past 2 years and fees still being taken out of bank account and no one was allowed to holiday we have decided to go back to this company and discontinue this membership. Be VERY AWARE if you decide to discontinue paying monthly fees there will be NO REFUND to you. These companies all sound good and the hard sell DON'T get sucked in. There is no refund given to you at all so they just take the money that you have first invested. Much easier to book a holiday for when you want to travel. So as we are both seniors this money could have come in very handy at this stage of our lives.
It all sound great
MA
Michael A. M.
Wyndham Vacations? Just say no!
Welcome to Wyndham Vacations where they specialize in misleading, dishonesty, and deceiving their guests, where one can thrive at being a con artist. THEY ARE A JOKE! My wife and I have had a terrible journey with them for over 16 years, it’s a nightmare we can’t seem to wake up from. We were tricked into purchasing a timeshare under false pretenses, since the start it’s been one big fat SCAM, always selling more and more points dragging you into more debt, they know the key words to tell guest to trick them into buying, all I’m saying if you get approached by a timeshare sales rep just ignore them and keep on with your day. Oh, and if anyone is visiting Branson, MO and you are approached by a salesman named Mitch…scream and run. I am telling you this from firsthand experience, he acts like he cares, and he tells you he’s “Not” a salesperson and warning you “not to speak to any salespeople” meanwhile he’s the most deceiving of them. All he did for us was drag us into a hole of debt…STAY AWAY!
RM
Rick M.
Beware--pure scam artists
I have never disliked a company more than Wyndham. I have only dealt with them for a few months. But it’s truly been a miserable experience. My wife and I went to a presentation and heard all these wonderful things about the vacation package (they said it was NOT a timeshare). We decided to take the dive and found out later that it was all different than we had been promised during the sale. I read other horrific reviews of Wyndham and found that our situation was quite similar to others. We fell for the same scam most people here did. It looks like Wyndham has a habit of not disclosing fees or telling people that their family will inherit the TIMESHARE, and not allowing the contracts to be cancelled even when THEIR salespeople are negligent. I hope this saves someone else from the frustration the rest of us have endured.
SB
Sharyl B.
Jack Beattie WorldMark has done me wrong
Jack Beattie WorldMark has done me wrong, and I have had it! I signed a contract with them in October 2021 and tried to cancel multiple times within the cancellation period, as is my legal right. After certified letters and calls, I still have this timeshare I don't want! My wife and I were lied to all during the presentation, and when we thought about what was said, things did not add up, leading to our cancellation request. The WorldMark sales employees packed on pressure to upgrade for 4 hours, telling us about the great real estate investment we were making. There is o real estate, and if they said that, I would not have signed in the first place. Our saleswomen also tried to gullt us by saying if we cancelled, she'd lose her job. She wanted our sympathy but never disclosed important information that has had a detrimental impact on us, like the interest rate. That's a true artist!