WorldMark by WyndhamReviews of worldmarktheclub.com

Every time I need to call the owner office to make a reservation or deal with a waitlist or anything …the wait time is over an hour!!!!! I used to have such huge praise for this company but it is very difficult to talk with a customer care person!!!!! With the huge dues that we pay…please hire people that can assist us……!

11/12-11/18/22 WorldMark, Indio, CA 1. Upon arrival-food was on the carpet by the island. A long hair was on the phone. The safety bars had rust running down the walls. 2. The shelves in bathroom and kitchen were layered with dust. Had to clean them and the dishes. 3. The washer appeared to not have been cleaned, there was moist black crud in the drain holes, had to clean it before being able to use it. 4. The final straw on our 5th(11/16/22) night there, was finding a roach in the chamber of my waterpik. This was a disappointing experience. PS. 11/17 While getting ready to pack, a roach ran out of the suitcase. So, we'll have to deal with an exterminator when we get home, before we can take of luggage in the house. WE DON'T AND HAVEN'T HAD ROACHES IN OUR HOME.

To be honest...I DON'T THINK WORLDMARK CARES ABOUT THESE REVIEWS!! They are going to continue to rob us and new people they hook into their contracts!! I am going through so much stress with them right now because when I payed my maintenance dues in July through PayPal on their new crappy website, it charged me twice and after asking for a refund for the extra payment, they sent me to collections last month because they said I did not pay for July!!!! I have spoken to multiple supervisors at Worldmark (useless), I have spoken to the collection agency (Blackwell), also useless!!!! Bottom line, they say I did not pay and will not release my account from collections!!! I bought this timeshare back in 2003 and they don't give a crap about US!! We are owners but have no say about their crappy service, that we pay for!! Please!!! if any lawyer is out there willing to put a stop to this scam ... PLEASE contact me !!!

Worldmark is a scam and a terribly ran corporation. Their motto is profits before people. The new website is clunky and terrible. It was probably designed by grade schoolers. The ever increasing maintenance dues are ridiculous. Mine are to almost $1400.00 per year for 15,000 credits. It's almost impossible to get into a property, but why wouldn't it be when you have over 200,000 owners and 7,000 units. I've been an owner for more than 20 years and when it was Worldmark it was great, since Wyndam took over it's the worst. I like to travel and Wyndam has left such a bad taste that I won't even use their other properties. Save your money for what this corporation charges you can go a really nice vacation without getting scammed! Do your research there isn't one website that gives them over a 1* star review, that alone speaks volumes!

I have been an owner of worldmark since 1994, I bought in well before Wyndham got involved and I use to love worldmark, but now I can't stand it. Wyndham has destroyed the vacation club that I loved when I first bought in. I sincerely hope that someone with a great lawyer files a class action lawsuit against them, I will definitely put my name in

After being insulted, more than one time .. they started in on my daughter. Worst 3 hours of my life. And then being told they were going to give me best deal ever.. Would you take it if it was free... NO.. I would never.. and if I can help it, I will NEVER stay at a Wyndham property.. and the kicker, THEY somehow opened credit card account.. there was no mention of any credit card during the torture session.. I was suckered in. One time... never again.. and I'm letting everyon I know not to fall for this scam.. September 14, 2022 is date

One more complaint about the new website. Terrible! We booked multiple units at Bass Lake for next June for a family vacation. System cancelled 3 of them. Called customer service and they said we made a mistake. However we did exactly what the website required at the time and we even had confirmation printed up for them. Of course they were no longer available. There only suggestion was to get on the wait list or cancel the remaining reservation and book somewhere else. And how about the profiteering of requiring a fee for our family members to accompany us? I have a lot of credits and pay quite a bit already every month. Since Wyndam became involved it is just one money grab after another. And does anyone else remember the big announcement in the magazine a few years back about the new Worldmark resort planned for Galveston that ended up opening as a Wyndham Resort? How much of our money went into that project? As an owner I am a bit tired of being treated like I am just another hotel guest! By the way don't bother having them switch you to the owner complaint folks. They can't really do anything but apologize again and tell you "but that is just how it goes". My whole summer plan for next year wrecked and " oh well sorry about that"! If you actually read this at Worldmark how about a " History " on the website? It would really be nice to be able to go back and look at previous reservations and charges if something goes awry. I can go on Costco, Amazon, etc. and look up every transaction for years.

I feel WorldMark by Wyndham is a scam. You can't get a hold of anyone on the phone unless you have hours to spare. We are unable to get into our account and nobody would call us back. The maintenance fee is monthly, we definitely did not know about this. Keep your money, you can go on vacation for a lot less money than this company will rip you off for. Disgusting company.