WorldMark by WyndhamReviews of worldmarktheclub.com

After strong arming sales techniques didn't work the rep decided to go down the sexist route. This didn't work on my wife and I. My wife ended up toying with the sexist bigot who seemed to be lost in the stone age. I would not recommend signing up with cave people.

We have been owners of WorldMark for over 22 years and have found that this company has lost all creditability with us and a vast number of members, This tells the story about WorldMark, we found several review sites online with incredible amount horror story reviews about World Mark We became so enraged by what we found that we stopped looking, We did read 660 reviews and with rating scale of 1 being the worst 603 rating fall into the worst rating and 37 fall into the second worst rating of 2. This over a 92% dissatisfaction rating, how can a company be allowed to operate this way? Our latest experience WorldMark salespeople lie and will tell you anything for the sale, our most recent experience we were told that newest program allowed owners who upgraded to the new Travel up/ Travel and leisure program will be able to book out 24 months in advance, we decided this will finally allow us the chance to actually book without hours of time on the phone and computer trying to book time or set up waitlist that never provide the time you want. Of course, the sales meeting starts on your first day of vacation. When the sale was completed based on the 24-month booking window, the staff could only give us a flash drive of our new contract because their printer was down, We asked for and e-mail of the contract and were never sent the e-mail. Winter storms delayed our return home as we arrived on day 8 of the 7 day resend period we called to book time, this is when we were told the salespeople misinformed us and the book window was still 13 months. We sent a certified letter of resend the same day, day 8 and after several calls and 2 months later we were told that because we were one day late WorldMark would not accept our resend letter. We asked for an explanation in writing and were told we would be provided one, that never happened as well

After 15 years of ownership I am looking at every option to GET OUT. Our last stay at Mrytle Beach was borderline abusive by sales staff and the resort was congested and run down, which has sadly been our experience with many resorts now that are in dire need of updating. The resorts are not what they used to be, customer service is deplorable or non-existent and maintenance fees have gone up sharply. Not worth the money. I would much rather save for my vacations and stay at a charming vacation rental, which has been a much better experience overall than Workdmark's run down resorts, difficulty even making a reservation and their exorbitant maintenance fees.

After 23 years, the companies going downhill. Had a representative lie to me about specific benefits and then when I found out I was misinformed they tried to make me pay for more credits just to fix the mistake of the rep. It’s an unethical company money driven they don’t care about members no matter how long you’ve been there. Avoid at all cost.

We have had it with Worldmark by Wyndham! We expect to be released from our fraudulently obtained contract NOW! To date, we have corresponded with them at least a dozen times. We have presented them with the deceptive sales practices and the completely fraudulent actions of the Las Vegas Sales Team. We requested the cancellation of our contract in writing and all they have done is use stall tactics, claiming they are investigating the situation. We’ve had to open disputes with the credit bureaus because TWO different credit cards were opened without our knowledge. One was with Barclay’s which they used to secure monies to “close the deal”. In fact, Barclays sent us a letter stating they conducted an investigation and told us we were not responsible for the fraudulent activity and closed the account. However, a few weeks later, they sent us another letter claiming that Worldmark has provided them with proof it was not a fraudulent transaction and we owe the money. We now believe that Barclays is in collusion with Worldmark. They are actively trying to get us on the phone to talk. Forget it! We already fell for this once. They are masters of manipulation and lies are clearly common business practices. Over the course of the five plus hour presentation, we were told by the 4-5 salespeople (among other lies) that we could exit the timeshare contract at any time. Yet, that is not in the contract. What we did discover in the contract was a 5-calendar day rescission period as outlined by Nevada Law. The "real estate agent" in charge of reviewing the contract, to “protect us”, did NOT point this out and turned out to be Worldmark management. She took 15 minutes to go over a 51-page contract. This has been a nightmare based on the lack of urgency, empathy, or follow-up from Worldmark. As if your current count of 1,163 complaints over the last 3 years and the 1-star average rating is a testament to your lack of integrity. Step up to the plate and CANCEL OUR CONTRACT!

I would write a zero star just like everybody else. This place is terrible. We are platinum elite members with 70,000 credits. This is the biggest joke of a company I’ve ever been a part of do not waste your money. Do not buy this stupid timeshare. It’s like highway robbery every other week what are they gonna make us pay for next booking? This is a joke. we have dropped $70,000 into this stupid company and ever since Worldmark by Wyndham took over, it’s been a joke, raising our prices, making it hard don’t answer the calls paying for parking $25 per spot to park in San Diego. That’s a joke. I can’t believe there’s not a Google to rate Worldmark by Wyndham because they’re terrible terrible terrible. Terrible terrible.

I would give a 0 if I could. Totally unprofessional.

I only gave a 1 because I can't give a 0. Customer service is horrible!! Everyone I call, I'm at least an hour on hold. As an owner, or anybody for that matter, that hold time is extremely excessive!! Booking is another issue. If you don't book months ahead of time, finding a room a couple weeks in advance is almost unheard of. The money you pay to have ownership, customer service should be much better than this!! This is ridiculous!!! No one should be on hold for an hour during business hours. The booking website is terrible, no customer friendly. The old website was tons better. They should go back to using it again. I feel like I have been hustled by a conartist!