Sabrina S.
I have been a owner for 20 years
I have been a owner for 20 years, in the last 5 i have found it almost impossible to use, and they are doing every thing they can to get your money, the high-pressure sales are out of control, and very uncomfortable, I was even going to add to my membership one time but somehow my $10,000 purchase was almost 20,000. And when I told them “Never mind i wasn’t paying that much” I felt belittled and bullied. My last dispute and why I’m writing is because last July. they added trip insurance coasting very close to the house keeping that you have to click a button to opt out of. I missed it until i already paid and got confirmation twice. the 1st time they let me out of it. last I realized i forgot and was on the phone with them in less than 5 minutes. they told me they took it off as a one time courtesy last time this time I’m stuck with it. It’s a complete scam, any other place I have ever dealt with on trip insurance you have to opt in, not opt out. It’s very deceiving It is absolutely not a customer. Courtesy addition they keep telling me it is. It’s a way to scam money. I have looked up many reviews now and seen “scam “ over and over. the average stats i’m seeing is consistently 1. Dive motels usually get at least 2 1/2 stars.. in the last 5 years with maintenance cost housekeeping, having to find other arrangements because I can’t get in and flat out scams I could have stayed at five star hotels for less!!!!!! Hello
