Cost Plus World MarketReviews of worldmarket.com

this company is terrible with refunds i bought chairs with them on 3/29/20 threw a company called afterpay the chairs came with no problems but had to return was to small so the nightmare starts sent them back threw fedex waited then called back and they couldnt find one chair after each time you call you wait at least a hour or more then third call they process the refund but when i got it was only half again back on the phone two hour its now 5/25/20 so at this time still saying they couldnt find other chair but issued a full refund its 06/1/20 and now i have to wait 15days to process the other half people dont purchase from afterpay or worldmarket whole these kinda places accountable im not dealing with neither one again service is ridiculous

I bought my items 9 days ago and still haven't received shipping confirmation, which I know means it hasn't been processed or shipped yet. I understand that there's a shipping delay, and I'm fine with that, but there's no way to get in touch with them to even find out what's going on. I'm looking on their website, and I don't see Live Chat offered anywhere, even though they emailed me saying they offer that. Am I missing something? Also, I've been on hold for well over 45 minutes three times now, and still haven't gotten through to them, yet they stated in their email that they've "tripled call capacity at our customer service center." In addition, they may have "added new shipping partners to expedite orders," but this can't possibly be true. Such false advertising!

Terrible customer service. No response to emails or chats, and calling has never been less than a 90 minute wait. When I did finally get someone on the phone, she seemed confused and uncertain and quickly passed the buck to AfterPay. AfterPay customer service was a very short wait, they had all my details up in moments, walked me through the process very professionally, and the only confusion was that refund questions are typically handled directly with the merchant. She also said that it was clear from my order info in their system, World Market was definitely quite short on the amount they reported for the refund- which should have been over $300, but was listed as $0.04. I am currently back on hold with World Market...11 minutes down, at least 90 to go.

My order was Placed on April 15th.. They still have not shipped and no one will answer the phone after hours on hold. Emails never go answered even though they say will be answered in 24-48 hours. I have sent 10. I got the BBB involved to get my money back. Horrible company and even worse customer service. Buyer beware

I had a negative experience with one of their products, and attempted to write a less-than-flattering review, but their website blocked it for an unspecified reason. I have contacted customer support and will update my rating here if this is resolved.

So disappointed in such a large company lacking any integrity and stealing from small businesses, do not shop here, support artists.