Cost Plus World MarketReviews of worldmarket.com

I love buying the international favorites I grew up with from this company. However, when there's an issue, their customer service is THE WORST !! I received broken, leaking boxes of fruit juice and trying to get a replacement/refund is like pulling teeth ! Short of giving them your SSN and first born child, they make the process so long and drawn out, I can see people giving up on the idea of ever getting a refund. After about 10 emails to them with information they asked for, they decided to send me the wrong flavor juice as a replacement ! What a joke their customer service is ! Maybe if they bring their customer service back to the US, one won't be dealing with individuals whose fourth language is Englsih and who don't understand a thing you're asking them to fix !!!! If you want a "good" experience, just go the store and get your stuff there instead of ordering online because, when it comes to something going wrong with your order, they're useless in fixing the problem !

Worst job I’ve ever worked at in my life. And that’s on everything bro no lie, cost plus world market located 12300 Dominion Wy, Windsor, VA 23487 Moral of the story they had us working 10 days straight, because they said that’s what we all had to do there if we wanted Thanksgiving off -_- 10 days straight with 10 hours straight every shift and if you didn’t do it u was fired.. I worked there for five days straight and got a call that I was fired because I was talking about God. And the crazy thing is the two Leaders are A bald African American with glasses named Tony and a heavyset African American female named Lashonda with glasses and they’re both old enough to know right from wrong. All I said was that I was a God fearing man and that I love God and pray inside my head often and would prefer to go to my car on break because I like privacy and not only that my pops got into a Car accident and I’ve been FaceTiming him while he’s in the hospital. The warehouse is a toxic environment as it is whether it’s the people or the leaders so I feel it’s always necessary to pray and talk to God so I can keep negative energy away from me. At least God is going to place me somewhere better though🙏🏽 But please don’t waste your time here majority of the people evil frfr

Terrible customer support. Ordered dinnerware from Cost Plus. Packaging is completely insufficient. Each package had multiple dishes arriving broken. Reached out for customer support to receive a refund on the broken items. Had to reach out 4 times on an item and never received a refund. Emailed, sent pictures multiple times and called. All I get is directed to somebody else and nobody is helping. Very frustrating experience.

I havent been able to place an online order for 2 weeks. I got in touch with customer service and was told they are overhauling their website. Was then put on terminal hold. Emailed them and got a canned response. I called again today and was told that they can't take rewards or promotion coupons over the phone. WHAT? I have never heard of such a thing. This company has been in trouble for quite a while and it looks like their upper management is going to run it into bankruptcy but not before they get their golden parachutes.

Ordered 4 chairs almost 2 months ago and only received 2. The other 2 are lost somewhere and WM will not refund me the $750 until they receive the 2 chairs I never received back in their warehouse. DO NOT ORDER FROM THIS PLACE. They are thieves.

They sent me an email that had and advertisement for a Christmas garland and I clicked on it but it didn’t come up with the search. I tried the search bar and couldn’t type anything in it. I’m a prime member and the website is horrible! Thanks for playing. Not shopping from you any longer!

I wouldn't even give it a 1 star. I wouldn't recommend buying there meat I have had to take chicken, pork back 3 different times because it was rotten. Instead of giving me my money back they made me get more of there meat on epriham st in fort worth tx. Not only that they charge a high price to shop there. How can this be legal especially with people that are low income and recieve food stamps. They still charge all them fees. I didn't think you could charge fees and taxes on food stamps. I need to find out were I can make a complaint on this particular store. I won't ever shop there meats or store again. How can the butchers not smell the horrible smell when packaging this meat or is it setting out there past its time of expire. Daniel is the one who refused to give me my money back and made me get more meat. I will take this higher and to the FDA. He was a manager at this store.

If you HAVE to buy something from World Market ... go to a physical store. Do not buy anything from them online, because if you need to return it, they do not honor the return policy clearly stated on their website. Customer service will do everything they can to frustrate and tire you out in the hopes you will just quit and let the company keep your money. Their return policy is a lie. I tried to return a rug I bought online (mind you it arrived late) and all customer service did was give me the runaround when I called and emailed multiple times to ask about the process of returning the item to the warehouse.