WorldJewelsReviews of worldjewels.com

I ordered a ring on Saturday June 8th, 2019 that online stated it was “In Stock” and ships in 4 to 6 business days. Having ordered on a Saturday I understood that most likely the order process would start Monday June 10th and I would have my item far before the event it was needed for. On July 3rd I sent a request for the status of my order to the email provided on my invoice. Again understanding a holiday was the next day I didn’t expect a response until Monday July 8th. When no response was received I then submitted a message through the websites online customer message center on July 9th and placed a call later in the day to the number on the website 888-967-5353. No one was available by phone which is strange as it was during normal business hours and as of today July 10th my order has not shipped and I have had zero contact from this company in regards to any communication in regards to the status of my order. I did expect delays as I was diligent and read the reviews here that reference this same scenario however if this company can’t ship “In Stock” items in 4 - 6 business days they really shouldn’t advertise it on their website. ***UPDATE 07/24/2019*** Received a call from Allen on 07/12 stating the ring would ship the following week. When I received no ring or further follow up by Friday July 19th, 2019 I filed a claim with my credit card company for a refund on Saturday July 20th, 2019. As of today I’ve had no further correspondence from this company.

I had a custom diamond wedding/eternity band made by them. I am really amazed at their level of customer service, ultimate price and quality. I had a very particular design in mind and I contacted them to see if they could do it. They said they would and would get back to me with price, specifications, etc within a week. I heard back in 2 days. I wanted some changes to the design and they dealt with me every step of the way in a friendly, responsive and prompt manner. I really was expecting them to tell me to take a hike because I think i got pretty annoying with small details that were important to me, but they always made me feel like my ideas were valuable and they worked with me. I thought their price was too good to be true for all the work and the quality of the diamonds. I had shopped around and got quoted 2-2.5x higher in price than what I ultimately paid for with World Jewels. My diamonds were GIA certified and simply gorgeous. I had the ring appraised at a local jeweler and they told me I got a very good, wholesale price for it. I get a lot of compliments on the ring and I will for sure trust them with another piece in the future.

I ordered a ring through the Wal-Mart portal on January 31st to propose to my Girlfriend on Valentines day.Expected delivery date for Feb 6th. That would give me plenty of time, right? WRONG. After being issued a USPS tracking number the ring never made it to a USPS facility therefore I couldn't track it. After 2 emails to the company I finally got a response the 2 days before Valentines saying they would fedex the ring and I would have it next day. Well it is now Valentines day and I am still waiting on a FedEx tracking number and an answer as to why I didn't receive it. Sales Order ID: 3021952574209

I purchased my wife's wedding band from WorldJewels and had a wonderful experience. First, I received an excellent work product. My wife and I were very pleased with the craftsmanship that went into designing her wedding band. Second, WorldJewels provided excellent customer service. The staff at WorldJewels was in frequent contact with me providing updates on the status of the wedding band. The wedding band that I received was so nice that I have since referred multiple friends and family members to WorldJewels. They also had a pleasant experience in their purchases. I highly recommend that you purchase your jewelry from WorldJewels.

My now fiancé couldn’t have purchased a more perfect ring. I am immensely happy with the size,cut,sparkle and quality of my engagement ring!!!! Thank you so much World Jewels you did an amazing job creating my beautiful dream ring!! I am absolutely in love with it! Forever grateful and happy my fiancé purchased the ring from you! We will definitely be perchasing with world jewels in the future. Thanks again!!!

based on all of the poor reviews and ratings we will not be doing business with this company nor will we refer others. It's time for you folks to clean house.

Where do I begin... 1) I seriously think they forgot about my online order. 3 weeks after I placed the order, I had not heard anything. When I emailed their general customer service email, they said they would ship the order the next day (interesting timing, no?) 2) When they did ship the order, they sent me a tracking number that did not work. 3) It would seem they forgot to charge me for my order. My credit card was never charged until a week after I received my order. Never had an online order that does not charge you right away or at least once the item was shipped. 4) I needed to get the ring I ordered resized (my fault, not theirs). However, when I emailed them to confirm their resizing policy and how to send the ring back (they are supposed to have free resizing), I NEVER received a response. We have decided to pay a local jeweler to resize it. TERRIBLE COMPANY

Our experience was excellent. Looking for leverback stud earrings 2 carat weight. Not to many places had it for our price range. Allen give us additional discount. Since this was our first time buying from them was little anxious since they had some good and bad reviews. Want to thank Allen for taking care of us.