World CopperSmith Reviews | Read Customer Reviews of worldcoppersmith.com

World CopperSmith Reviews | Read Customer Reviews of worldcoppersmith.com

World CopperSmith reviews

465 approved reviews, newest moderated first

DeWayne
Jan 24, 2019
Very poor manufacturing process
The metal and appearance of the product was fine but the fit (my sink was a top mount replacement) was just unacceptable. When I complained I was told their manufacturing tolerances were a quarter of an inch, I COULD NOT BELIEVE IT. I was in manufacturing most of my life and a quarter of an inch is like a hammer and chisel. A top mounted sink is fitting on your counter top, probably the smoothest/flattest surface in the house. The appearance reflects a poor manufacturing process. Never buy a top mount sink from them.
Response from World CopperSmithFeb 6, 2019
We’re sorry to hear about your experience. Please call us at (888) 431-4677 and ask to speak with a member of our management team. Thank you for providing this valuable feedback. We are continually working to improve our products and services and to meet the expectations of our customers.
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Keith
Jan 24, 2019
The tabletop that was ordered far…
The tabletop that was ordered far exceeded my expectations. The craftsmanship and quality of the piece was outstanding.
Response from World CopperSmithJan 31, 2019
Keith, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re glad your tabletop is everything you hoped for. We hope you'll visit us again soon!
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Jeff
Jan 24, 2019
Sink arrived in beautiful condition
Sink arrived in beautiful condition. Very well constructed, exactly as described on their website. Would definitely purchase from them again.
Response from World CopperSmithJan 31, 2019
Jeff, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
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Russell
Jan 24, 2019
We have purchased 2 tabletops
We have purchased 2 tabletops. They are beautiful, very sturdy and well made. Highly recommend WorldCoppersmith.
Response from World CopperSmithJan 31, 2019
Russell, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We’re glad your tabletops are everything you hoped for. We hope you'll visit us again soon!
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Bryan
Jan 24, 2019
Coppersmith makes incredible products
Coppersmith makes incredible products. I as a contractor purchased their products for our personal home and will purchase their products for homes I am building for others. I recommend them to anyone interested and in need of classy copper products.
Response from World CopperSmithJan 31, 2019
Bryan, thank you so much for this great 5-star review! We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
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Debi Champlin / Champlin I.
Jan 24, 2019
Excellent service and product
Great people to work with on custom orders too. Good response time, shipped as promised and packed well. A great designer resource
Response from World CopperSmithJan 31, 2019
Debi, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
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Karen
Jan 24, 2019
We were searching for a special…
We were searching for a special breakfast table that could hold its own next to our newly installed "volcano" granite countertops, and our hammered fire patina copper tabletop is a show-stopper. We ordered it with a matte seal and it is durable and so easy to clean, and did I say gorgeous?
Response from World CopperSmithJan 31, 2019
Karen, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
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Hernandez
Jan 24, 2019
Staff was very helpful and…
Staff was very helpful and knowledgable, TIme frame was as promised...
Response from World CopperSmithJan 31, 2019
Hernandez, thank you for this 5-star review. Our company values customer satisfaction as a top priority, and we are committed to our customers. We look forward to serving you again.
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