VISION To make the best metal products in the world.MISSION To provide the world’s best shopping experience of custom metal products through superior design, innovation, and strategic partnerships.WHY COPPERSMITH®Designed in Minneapolis. We partner with the world’s greatest artisans, manufacturers, and industry-leading brands. We strive to deliver the highest quality – the most trusted service in the market. With our selective integration model – we pair with the best in class internal components to ensure your centerpiece is built to last & functions flawlessly. VALUESEmpower DesignersBuild products to last.Details are important.Be Sustainable.
World CopperSmith (worldcoppersmith.com) has 465 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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465 approved reviews, newest moderated first
Nancy
There were little to no directions included with my hood. It was extremely frustrating for me and my contractor.
Response from World CopperSmithFeb 6, 2019
We’re sorry to hear about your experience. Please call us at (888) 431-4677 and ask to speak with a member of our management team. Thank you for providing this valuable feedback. We are continually working to improve our products and services and to meet the expectations of our customers.
Harry B.
Really great experience! Your product line is exceptional and your service is excellent. I recommend your company and its products to anyone who is looking for the best.
Response from World CopperSmithFeb 1, 2019
Harry, it was a pleasure serving you! We really appreciate you taking the time to share your feedback and being so open with us. Its customers like you that make our job wonderful. We look forward to serving you again.
Tiffany
The people that I talked to were great, but I am so disappointed in my sink. I paid a lot of money and extra in fact to have the Red fired copper farmhouse sink. It it not red, at all. It’s just the normal copper color. Nothing like the photo. I couldn’t send it back. I already waited 5-6 weeks and couldn’t go any longer without a kitchen sink.
Response from World CopperSmithFeb 6, 2019
We’re sorry to hear about your experience. Please call us at (888) 431-4677 and ask to speak with a member of our management team. Thank you for providing this valuable feedback. We are continually working to improve our products and services and to meet the expectations of our customers.
Barbara
Tabletop is beautiful & delivered as promised.
Response from World CopperSmithFeb 1, 2019
Barbara, thank you so much for taking the time to leave this review. We’re glad your table top is everything you hoped for. We hope you'll visit us again soon!
William
Beautiful copper farmhouse sink for my new home.
Response from World CopperSmithFeb 1, 2019
William, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future.
Barry H.
Very helpful in the design process of a custom hood that fit perfectly and looks great
Response from World CopperSmithFeb 1, 2019
Barry, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Thomas
worked very hard to make us happy and stand behind their product,
Response from World CopperSmithFeb 1, 2019
Thomas, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Cindy G.
Coppersmith provided professional service with immediate response that was clear and informative. I would highly recommend this company. Their craftmanship is solid and beautiful! They followed up on all transactions and weren’t satisfied until we were satisfied.
Response from World CopperSmithFeb 1, 2019
Cindy Go, thank you so much for taking the time to leave this excellent review. Our company values customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.