Gary P.
Moving Nightmare
This was the worst experience of our life. I would give them zero stars if I could but Trust Pilot requires me to select at least one star. We hired MD Transportation Group LLC d/b/a World Class Moving & Storage (USDOT #3295868) for an interstate move from Connecticut to New Jersey in October 2025. Our original written estimate was $10,900. After our belongings were loaded onto the truck, the price was increased to $14,200 and ultimately we paid over $20,000 to obtain delivery of only a portion of our property. The rest remains in storage. Because our new home was being renovated, we were told storage would be provided at no charge. Later, we were contacted and told we needed to pay more than $7,000 in additional storage-related charges. Delivery was refused until additional payments were made. We ultimately had to secure possession of the storage units ourselves and pay delinquent storage charges directly to regain access to our belongings and prevent them from being auctioned off. When we recovered our items, several were missing and others were damaged. We had paid $700 for additional insurance coverage but have had difficulty obtaining proper claim documentation or response. We have filed formal complaints with the appropriate federal and state agencies. We encourage anyone considering this company to: • Carefully review all written documents • Confirm whether the estimate is binding • Verify cargo insurance coverage through FMCSA • Research complaint history before signing This was our personal experience. We hope it helps other families make an informed decision.