Work Van EquipmentWork Van Equipment provides van and truck storage and roof racks for the best value to do any job. Call: 1-800-533-7722.
Work Van Equipment (workvanequipment.com) has 579 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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579 approved reviews, newest moderated first
customer
So far so good I mis-ordered the partition and they were very helpful in getting the correct one on the way.
Response from Work Van EquipmentApr 8, 2021
Thank you for your feedback. Yaya is always happy to help all customers with any returns or miss-orders. She will follow up with Ranger Design with your return and most likely get back to you in the next few days. We are happy she was able to assist you.
Bela Tech E.
Awesome customer service. Yahel is the best. She will support you with any questions or concerns. Very happy with products and service.
Response from Work Van EquipmentApr 8, 2021
Thank you for your feedback, Yahel will be happy to read your review. We appreciate you taking the time to share your feedback and experience.
customer
The ladder rack is not going down very well When I buy the kargo Master ladder Rack, I order for my 2016 Mercedes Benz sprinter cargo vans 2500 standards roof, the ladder Rack is not go down very well, is higher, I no say nothing because reading the contract send to me en this contract kill me, if I return open the box is no posible return, and I need to pay all return cost Is a disaster the situation but I call and call and call and call and do not respond anybody
Response from Work Van EquipmentApr 7, 2021
Hello and thank you for your feedback. I noticed you advised you did not say anything due to our contract of return but proceeded to say you have called. We have a handful of customer service representatives here who I have requested their call logs from and do not see your number on file, nor did I note a voicemail left. I am not really sure who you may have contacted. Our customer service team and techs are always answering calls ready to help any customer. I very much apologize you did not like your ladder rack. I will have a customer service representative reach out and see how we can be of assistance. There are times when self installations go wrong and due to a customers unwillingness to call or email the whole installation goes off track. In any case, we will gladly reach out to you and see if we can help turn this experience around so that you are content with your ladder rack. We value all our customers input and opinions and gladly learn from all their experiences. Talk soon..
Dan G.
Ordered rear grab bars for my Ford Transit van. Good quality product and quick shipping, very well packaged. I would order again!
Response from Work Van EquipmentApr 7, 2021
Thank you for getting us started on a positive review for the day. We appreciate your time and value your opinion. We look forward to doing business with you in the future.
customer
great customer service and fast shipping.
Response from Work Van EquipmentApr 5, 2021
Thank you for taking the time to leave a review. I noted Yaya helped you with your order. She will be happy to see this review. Our customers time and opinion matter a lot. We look forward to doing business with you again in the future.
customer
Order was delivered earlier than expected, and the quality of my shelving is top notch and was easy to install myself! Thank you for being a part of helping to grow my business!
Response from Work Van EquipmentApr 2, 2021
We are thankful and grateful for your time in this review. We are happy that you are all set with the items ordered and look forward to doing business again in the future.
Rob Q.
shelving installation went well. They were supposed to send a tool that installs the nut plates in the steel and there were none of these in any of the three boxes.
Response from Work Van EquipmentApr 2, 2021
We are saddened to hear you did not receive a plus nut tool kit. We strongly encourage all customers who experience any shortage of parts or damage to their parts ordered to contact our customer service to make them aware. Our customer service representatives do everything they can to rush parts needed to customers. They take pride in their ability to solve issues such as the one you experienced. If you ever purchase with us again, please give us the opportunity to show you we can make things right. We appreciate the opportunity to learn from every review, thank you for taking time to leave your feedback.
customer
The gang at Work Van has always been pleasant and very helpful. Enjoyable every time I do business with them.
Response from Work Van EquipmentMar 23, 2021
Thank you for taking the time to share your thought and experience with us. We appreciate your awesome feedback. I noticed that Barbara was helping you with your order and I am sure she will love seeing this review. She is an amazing customer service representative. We look forward to doing business with you in the future.