WorkingpersonReviews of workingperson.com

First I must warn everyone, DO NOT ORDER ANYTHING FROM THESE PEOPLE!!!! I ordered a pair of safety boots and a rain/winter jacket from them, all were supposed to be in stock. I received the boots 7 days later and a notice that the jacket is on backorder. I waited 2 weeks and asked about the jacket status, I was told it's on backorder, they could not tell me when it would be sent. I asked to cancel the remainder of my order and issue a refund. They said they would and the refund would take 5-7 days. Its been 13 days still no refund. They now will not respond to emails or calls. As per the BBB they are no longer in business but are still taking orders and peoples money!! There are 36 complaints against this company for fraudulent business practices and yet they still continue to operate only because they do deliver some items to some people. Don't take the chance there are too many reputable companies to deal with!! these "working people" are not!!

I have been trying to get a hold of this company for months now. Called and getting a busy signal. Emailed numerous times and can not get a response on my order. I need to get this canceled since I ordered in October and keep getting emails that they are processing. NOT a very reputable company in my opinion.

ZERO STARS! I ordered boots last week that were not out of stock at the time. $ 300 boots on sale for $220, how exciting?! I then received and email later that day that they’re out of stock and it would be 8-10 weeks until they’re back in stock. I do not have 8-10 weeks to wait! I have since been trying to get ahold of customer service to cancel my order, with no luck. The phone number listed is always busy, the number to text for support does not respond l, email is not responded to and filled the online form out for assistance, all of which got me NO WHERE for a week now. And come to find out yesterday my card information has been stolen and emptied this week.... coincidence? Or a ploy to obtain card information with malicious intent...... hmmmmmmmmmmm

Don't order from them! I ordered rain wear 10 weeks ago. I have tried emailing, texting, filling out their online farmland now calling. Number comes up as "user busy'. I wanted cancel the order since it is taking forever, but there has been ZERO response after a few weeks of this! It is ridiculous. How do you run a business with ZERO ways to be contacted via your customers?

I know a lot of reviewers take issue with their delayed deliveries, but that was not my problem with workingperson.com. Thus two stars instead of one. I was aggrieved that they charged me 10.4% sales tax rather than my actual rate of 8.4%. I sent them two customer service contacts identifying the difference, referred them to the sales tax calculator on the Washington State Department of Revenue website, being very clear about why I was disputing the sales tax overcharge, left my e-mail and telephone contact information, and what I heard back from them was...... absolutely nothing. No response. Nada. The actual dollar amount difference wasn't going to break the bank, but why should anybody pay more than they are required to pay? I finally gave up on workingperson.com and had my credit card company resolve it. But how bogus is it that I had to engage the credit card company to fix the problem when it was easy enough to have workingperson.com do it internally? I gave them the opportunity, even steered them to the appropriate government website to confirm the sales tax rate, but they instead chose not to respond at all. Just ignoring a customer and treating them as if they are nobody, that is the height of poor service. Shame on workingperson.com for such a complete lack of business acumen. Will I ever do business with them again? Nope. Will I recommend them to others? Nope. When customer service is that shallow, in fact that negative, there is absolutely no incentive or desire to do business with them in the future.

Ordered boots from working persons in September, didn't hear anything from them for a couple weeks so I contacted customer service and they took 10% off and told me I should receive my order in 2 to 3 more weeks.. Okay fine. Well, another 8 weeks later I contacted them again and they told me it'll be 2 to 3 more weeks and they couldn't discount me any more. I cancelled my order with them and ordered from state line tack and not only did I receive my boots in less than a week but I got them for $30 less than working persons. Not happy with the service and they don't care enough to keep your business. The only reason I gave one star is because I had to in order to leave a review.

Not sure how the scam works, but order clothing three weeks before an extended trip to a worksite, and nothing ships. Is everything backordered? Had to cancel order after receiving only one shirt. I will be watching my statements to ensure I am not charged.

Week 3 and get the same email saying they are replenishing supply. Not sure if they are waiting on the hides to make the boots or if they don’t have the right people keeping their stock in. But I ordered because I am a working person and I cannot wear holes in my boots and need met guard. After emails and texts I finally received a not so friendly text saying it might be two or three more weeks waiting what do you want us to do? Really why do you make it worth my while to wait that long....at least offer a discount....