working-dog is a central hub for everything to do with dogs, and presents the long history between owners, breeders and dogs via multimedia.
working dog (working-dog.com) has 34 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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martin
They try to scam me to keep paying, claiming they didn't receive a membership cancellation mail, like they completely ignore the fact they have a cancel membership option on there own website, which by the way also is a scam in it self, you have to go through loads of stuff to complete it.! I actually liked the site and considered to renew my membership, but now.. no way
S. T.
Nur nicht Mitglied werden! Achtung, bei der Kündigung wird der Vertrag für 3 Jahre verlängert! Das muss bezahlt werden. Eine absolute Frechheit, so etwas gehört vor Gericht und in die Medien.
Emilie M.
Jeg forsøgte i sommers at opsige mit abonnement, en måned før at det skulle fornyes. Jeg troede at den var gået igennem, men pludselig får jeg en opkrævning fra working dog. Jeg skriver med det samme til dem, at jeg ikke er interesseret i at fortsætte med medlemskab, og forsøger igen at afmelde. Mindst 10 gange efter at man har trykket afmeld, skal man trykke fortsæt, udelukkende for at snyde folk til at forblive medlemmer. Working dogs svarer ikke på mine mails, men sender automatiserede rykkere. Føj en dårlig behandling. 🤮
Maury H.
This company and their debt collectors Golbaldebt use Gestapo tactics to collect.I canceled after a year and they renewed it on their own that web sight was not to my liking thats why I only used it once and never again.they hassas you day and night to pay them 167.00 that i dont owe.They are crooks and there collection company golbledebt is to.
Nenad M.
Like the rest of people here; it's the membership issue which is very strange. I was considering whether to continue 'the membership' when today I've got an email with the following content: "We ask you to control the done PayPal payment or conduct your payment until 15th June 2021 here. Please note that the payment has to be done by you. We will not dispose a debit or something like that. Note: Please note that after the third reminder you may incur further costs through a collection agency. Therefore we ask you to settle your accounts receivable as soon as possible." Even though I found the site useful in some of my research for a working dog; I would NOT continue supporting this organisation any further. Go get some customer service training.
Matt
The site is a waste of money. Despite cancelling our membership, they keep trying to charge our credit card (to the point where we had to cancel the card to stop the unauthorized charges). They now repeatedly send threatening emails, and are also claiming to have sent the alleged "debt" to a collection agency. Ridiculous.
M B.
Engish below. Ik had een abonnement afgesloten voor working-dog, een half jaar. Aangezien ik hier weinig mee deed heb ik hier verder niet echt naar omgekeken. Tot ik opeens een betalingsherinnering kreeg. Mijn abonnement was zonder mailtje automatisch verlengd. In Nederland mag dit niet maar aangezien het een Duits gevestigd bedrijf is heb ik even de regelgeving uitgezocht. Ze moeten dit bij het aangaan van het abonnement schriftelijk, apart van de algemene voorwaarden, latenweten. Dit is niet gedaan maar ze blijven alsnog doorzeuren voor de volgende termijn. Absoluut niet klantvriendelijk. I had a subscription for working-dog, half a year. Since I didn't do much with this, I didn't really notice i still had it. Until suddenly I got a payment reminder. My subscription was automatically renewed without an email. This is not allowed in the Netherlands, but since it is a German-based company, I just checked out the regulations. They must notify this in writing when taking out the subscription, separately from the general terms and conditions. This has not been done, but they keep insisting on the next term. Definitely not customer friendly.
Annemette
Working Dog Premium - har de styr på bogføringen? Ubehagelige oplevelser i forbindelse med et abonnement på ovennævnte. Jeg havde tegnet et abonnement i den tro, at jeg kunne få glæde af det i forbindelse med træning af min hund. Det fik jeg ikke, og det var formentlig min egen manglende evne til at udnytte abonnementet. Jeg opsagde derfor abonnementet - troede jeg. Men der var et par små fælder, som jeg dumpede i, så opsigelsen blev forsinket. I mellemtiden blev der trukket beløb fra min konto af et mig ukendt firma ved navn “Dogel”, da det var mig ukendt standsede jeg betalingen. Da jeg fik opklaret, at “Dogel” var firmaet bag Working Dog, blev betalingen gennemført i juni måned 2019. Imidlertid var min adgang til Working Dog Premium blevet lukket og forblev lukket på trods af betalingen. Siden juni 2019 har firmaet forsøgt at køre inkassosag mod mig, og på trods af dokumentation for betalingen, påstår firmaet stadig, at jeg ikke har betalt abonnement senest 5/11-2019! Jeg er så heldig at have en svigermor med advokatbaggrund, men også for hende har det været op ad bakke overhovedet at få reaktion på fremsendt materiale og indsigelse mod kravet. En helt anden sag er, hvor kundevenlige er de i det firma?
