The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Wordfence (wordfence.com) has 412 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Colin
When moving a website I needed to reuse my license. I sent a message of the details. Within an hour the answer was received and the problem fixed! Great service thank you.
Response from WordfenceJul 27, 2026
That's great to see, Colin and we're certainly pleased to see we were able to get your license up and running so quickly. We appreciate your 5-star review!
DAVID O.
The support team was fantastic they really knew what they were doing and were able to solve my issue quickly. Thank you so much for your help.
Response from WordfenceJul 27, 2026
Thank-you David for your excellent review! We're delighted you were able to get the assistance you needed and have been kind enough to share your experience here.
MSW
A wonderful, easy to use service with fantastic customer support!
Response from WordfenceJul 23, 2026
That's kind of you to say and the whole team appreciates your five-star review! We're glad Wordfence is working well for you.
Ken D.
Wordfence was an excellent shield when foreign bots started to eat into our Google Ad spend. Once we blocked off every country apart from the USA (needed for sorfware) and the UK, my client saved around £1K a week budget. HIGHLY RECOMMENDED
Response from WordfenceJul 21, 2026
We're delighted you've seen positive, measurable results since installing Wordfence, Ken and that you've taken the time to leave us a 5-star review. We appreciate it!
FA
Very responsive and positive customer service
Response from WordfenceJul 21, 2026
That's kind of you to say! We truly appreciate the five-star review.
Steve K.
An excellent Wordpress security solution, but I was most impressed by the professional customer service following a billing issue. Phil was super helpful and responsive and we had everything sorted out quickly.
Response from WordfenceJul 21, 2026
It's great to see your 5* feedback Steve so we're delighted you're enjoying the plugin and received the assistance you recently required. We'll be sure to pass your kind message on to Phil and the CS team!
Anon
Best customer service I have dealt with in a long time. Mark was quick to respond to my question and super fast at resolving the situation. I can't say enough good things about the customer service here. They are real people, not bots! and they are thoughtful and professional.
Response from WordfenceJul 16, 2026
Thank-you so much for sharing your outstanding experience with us! It's great to see that our human approach to problem-solving was memorable and effective for you. Each five-star review means a huge amount to us, so I'll be sure to pass on your thoughts to Mark and the team.
Yasmine
Website was hacked and our Wordpress specialist gave up. Other specialist said it was a done thing and a new website had to be built.....After buying the CARE update from Wordfence the website was up and running within 2 days. This was the best thing that happened to me this year and I especially want to thank Dave for his hard work deep into the night solving this issue.
Response from WordfenceJul 14, 2026
Thank-you for sharing your story and providing a 5-star review for Wordfence Yasmine! We're delighted that we were able to recover your site and get things back to normal during a difficult time. We'll be sure to pass on your thoughts to Dave and the team.
