WordfenceReviews of wordfence.com

Fast. Efficient

After weeks of dealing with a recurring and deeply frustrating malware problem, Wordfence Response finally delivered the answers and resolution I had been trying to obtain. The infection was intermittent and difficult to reproduce, and previous investigations had repeatedly concluded that the site was clean. From the beginning, the Wordfence intake specialist carefully reviewed the extensive history and made sure the right information reached the incident-response team. Graham Chapman then began the forensic audit that evening. By the following morning, he had located the active malware that others had missed, removed it, verified our production and staging environments, and provided detailed reports explaining exactly what had happened and how to protect the site going forward. The speed and depth of that work were extraordinary. After weeks of uncertainty, Graham found and resolved the actual problem essentially overnight. I sincerely hope I never need the incident-response side of Wordfence again. However, after what I went through, it is an enormous relief to know that Graham and the Wordfence team are on my side if another security problem ever arises. I am deeply grateful, extremely impressed and completely confident that purchasing Wordfence Response was the right decision. Five stars without hesitation.

A massive thank you to Margaret at Wordfence for helping us get a plugin reviewed after a security issue was discovered. It’s now marked as safe, which is a huge weight off my mind! At Tinpeas we care a lot about the websites we look after and the people behind them, so these things can be stressful. Margaret and the Wordfence teams help has given us one less thing to worry about, and that’s worth its weight in cyber gold. If you're serious about WordPress security we strongly recommend checking Wordfence out, even the free version is incredible. Awesome support! Much appreciated by all of us at Tinpeas!

I had some concerns about a technical issue, but the support team responded quickly and provided a clear and helpful explanation. Their prompt and professional support helped resolve my concerns. I really appreciate their assistance.

Not only do I find the plug-in an integral peace-of-mind building block for my multi site Wordpress network, but the Wordfence service has been prompt and professional. I appreciate all the follow up as well.

I've been using Wordfence for about 2 years now and it's been excellent for keeping my WordPress site secure. It comes packed with helpful features — the firewall, malware scanning, and login security options give real peace of mind. Highly recommend it if you're looking for a reliable, feature-rich security plugin.

We use Wordfence on every site that we host! Today was another example of why. I needed help getting into an account and got a quick and helpful response that let me get a license updated for my customer. Wordfence free is a great starter for all of our customers, but over time, many elect to get Premium and Care - especially to get that up-to-date data to prevent problems. Great team, great product!

The customer service agent I dealt with handled our audit log connection issue with great efficiency. Their engineering team zeroed in on the problem immediately and provided a comprehensive solution to remediate the issue. Excellent service from a very competent team!