Asi B.
Great customer service
Great customer service
The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Wordfence (wordfence.com) has 412 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Asi B.
Great customer service
Plugin U.
Superb customer service with ultra fast response
Michael L.
I launched my website in 2007 and it never occurred to me that I would need so much security for a site dedicated to baseball history. There's no reason for anyone to hack it because there's no personal data contained within--we post articles and have two databases full of statistics--but hackers still wreak havoc. Thanks to Wordfence I breathe easier and know I and my site are in good hands. I recently had someone hack into my site through a contributor's account and post several ridiculous articles that had nothing to do with baseball. A scan also showed my site had been infected with malware, but Janet at Wordfence found and deleted it. As long as I have Wordfence monitoring my website I know it's protected or will be cleaned quickly and efficiently if someone sneaks through.
Kodjo K.
Amazing customer support team that assists resolve issues on time. Kudos
Response from WordfenceJan 17, 2025
Thanks for taking the time to share your experience with our team. We appreciate you using Wordfence to protect your sites!
Geraldine C.
What I get from the Wordfence plugin is peace of mind - worth a great deal and yet the software isn't prohibitively expensive. I've only infrequently needed help but in those cases I've waited only a couple of hours for assistance, and have always been happy with the support.
Response from WordfenceJan 17, 2025
Thanks for taking the time to leave a review. We're happy to hear about your experience with the plugin and our team. We look forward to helping you secure your sites going forward!
Dave S.
I use Wordfence for all my client websites, and I couldn’t be happier with their service. The security features are top-notch, offering peace of mind with comprehensive protection. What really sets Wordfence apart, though, is their outstanding support team—they consistently go above and beyond to help with any issues. Whether it’s addressing a specific concern or offering guidance, they’re always responsive and knowledgeable. I highly recommend Wordfence for anyone looking for reliable website security and exceptional customer service!
Response from WordfenceJan 17, 2025
Thank you for your great feedback and for sharing your experience with our plugin! We're happy you're utilizing Wordfence to protect all your sites and we look forward to continuing to help you secure your sites in the future.
Marsha
Wordfence has been really helpful in keeping our website safe. The customer service is very responsive and helpful.
Dan S.
Helped block a bunch of wordpress spam forms from being filled out and clogging up my email box...able to block whole countries which are irrelevant to our business and saved us a bunch of time blocking single ip addresses. thanks!
Response from WordfenceJan 7, 2025
Thanks for taking the time to share your experience with the Wordfence plugin. We're glad to hear you're stopping spam and securing your site with Wordfence!