Wordfence Reviews | Read Customer Reviews of wordfence.com

WordfenceReviews of wordfence.com

4.8412 reviews
Internet & Software
1700 WESTLAKE AVE N STE 200, Seattle, Washington

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Wordfence

About Wordfence

The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!

Wordfence (wordfence.com) has 412 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: wordfence.com
Website: wordfence.com
Category: Internet & Software
Location: Seattle, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wordfence reviews

Showing 386 reviews with 5 stars · Clear filters

Ida C.
Oct 3, 2026
Best in WordPress Website Security
I have been using WordFence for at least 10 years for all of my client sites, and they deliver a solid product for WordPress website security. Their support is also top-notch. Highly recommend.
Response from WordfenceOct 5, 2026
Thank-you Ida for being such a long-term Wordfence customer! It's fantastic to see you taking the time to leave us such a positive review, as it'll help WordPress users seeking out a security solution to settle on Wordfence. We truly appreciate it.
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MCM
Sep 29, 2026
Excellent service
I had a multi-layer issue, and got a quick response to my email with clear and thorough instructions. Now it's fixed! It's SO nice to work with a company that doesn't leave you in chat-bot purgatory & has pleasant and competent people to help when there's a problem.
Response from WordfenceSep 30, 2026
We're always delighted to see a 5-star review from customers after having a great experience with our team. Thank-you for sharing your story and we'll be more than happy to help out again in future if you need us!
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pchop7
Sep 28, 2026
excellent customer service!
excellent customer service!
Response from WordfenceSep 29, 2026
It's extremely kind of you to say that, leave us a five-star review, and we'll be sure to let the team know!
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customer
Sep 28, 2026
The Wordfence scan
The Wordfence scan, that has protected my websites for a few years now, found a plugin that was no longer being attended, and recommended its removal. I was unable to find the plugin due to a name discrepancy. But the Wordfence team researched and found it, and I was able to eliminate the bad plugin. It was a great frustration for me until the Wordfence techs intervened!
Response from WordfenceSep 29, 2026
It's pleasant for us to see such a warm and honest review of our product and services! We're delighted that our CS team were able to assist and keep your site safely operating. We appreciate the five stars.
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MMF
Sep 26, 2026
Wordfence is an excellent product
Wordfence is an excellent product with a professional, responsive, and fantastic customer-focused support team. I've been very impressed with this product, functionality, and service it provided.
Response from WordfenceSep 29, 2026
Thanks for your incredible review of Wordfence! We're so pleased to see that you've had a great experience with our CS team in addition to the plugin itself.
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Johnny R.
Sep 23, 2026
Wordfence does the job right
Wordfence does the job right! I am continually impressed with how well they protect my sites, especially considering how many wordpress hackers are out there and how advanced they're getting. Thank you, Wordfence!
Response from WordfenceSep 24, 2026
Thank-you for your strong endorsement for using Wordfence, Johnny! We work hard every day to make the WordPress ecosystem a safer place with new malware signatures, firewall rules, and responsible disclosure to plugin developers.
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Kennedy Heights Arts C.
Sep 22, 2026
Great service!
Great service!
Response from WordfenceSep 22, 2026
Thank-you for your feedback! It's excellent to see that you've had a positive experience with our plugin and support team.
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Jim F.
Sep 17, 2026
Had a problem with my Wordfence Scan…
Had a problem with my Wordfence Scan stalling midway. Phil diagnosed the problem very fast! Problem resolved in 1 day. Excellent service. I will continue with the yearly subscription.
Response from WordfenceSep 21, 2026
We'll be sure to share your thoughts with Phil and the rest of the CS team, Jim. We're delighted that you've had a great experience and your scans were back up and running ASAP! Thanks for your five stars.
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