Wooter ApparelReviews of wooterapparel.com

After several great years of ordering jerseys with this company, this year has been a complete 180. The customer service has been non-existent; my questions went unanswered for weeks. We ordered custom pants this year and paid for a sizer, yet four adult sizes arrived incorrect. While we managed to swap pants among teammates to make it work, the company is now demanding we pay for two additional pairs, claiming nothing is wrong. We’ve been going in circles for weeks, and we are now just four weeks out from our first tournament. Despite spending well over $3,000, I will not be returning or recommending them to others. Be careful what you wish for. Going to your local apparel shop is a much better option then going online. Your customer service will be 1000% better experience.

Very good communication

The whole process from the very beginning has been easy and well explained. The price is good and once I receive my package, I'll be able to comment on the overall quality. However, judging by the sample I was sent, I know I'm going to be happy. Thank you, Jordan.

I would stay away from using this company. An order for basketball uniforms was placed 7 weeks ago and we still have yet to receive all the items. The items that were delivered had some incorrect names that were an error on this company side and instead of trying to get the corrected pieces to the customer immediately and overnight as they were completed they said it would be several more weeks so now it will be almost 9-10 weeks-thats more than 2 months since it was originally ordered. No return calls, no offer to refund some money. Mind you the package deal we purchased was $200/player and we wont receive it until our season is now 3/4 complete. I have left messages trying to have some return calls to me in regards to why wasnt their mistake sent immediately or refund question and have yet to hear from anyone. Poor customer service, poor printing and shipping. Never again.

They Nailed my design perfectly first try and no wait!

Placed an order over a month ago, received a portion of it and still waiting for the rest and it's been 6 weeks and zero commutation and they blame a sales rep change but have heard zero from them as well. I have called, emailed and texted for the last 2 weeks and they have not said a single word to me. No way to tell where my order is and they have provided zero help. Yassin helped me place my order and was very helpful and got me taken care of until I paid and it has been crickets ever since. Pulling teeth to get an answer over simple things. Horrible customer service and will be going somewhere else with my business. Hate being lied too and treated like a ghost.

Easy to work with

they r happy to help u every step of the way