Bryan S.
Multiple missed deadlines
Wooter Apparel makes good‑quality gear, and I wish my experience matched the product. Unfortunately, my team’s hat order has been delayed for more than a month, and the company has missed three different deadlines they set themselves. I also received jerseys without ever being asked for final approval, and when the design wasn’t what I expected, I was told it was my issue to deal with. After multiple attempts to resolve things, I’ve had to involve my bank to request a refund. I hope Wooter improves their communication and follow‑through, because the quality is there — the reliability is not.
Response from Wooter ApparelAug 31, 2026
Thank you for reaching out and sharing your feedback with us. We take a lot of pride in the quality of our gear. While custom production schedules and design sign-offs can sometimes involve unforeseen hiccups on both sides, this is definitely not the smooth process we aim to deliver. Please reach out to us at [email protected] with your order number so we can look at this in more detail.