WooninjasReviews of wooninjas.com

I have been using their ID certificate verify add-on for almost a year now, needed an extra feature which they added for no extra charge. You guys rock!

Wooninjas truly live up to their name as WordPress Ninjas, tirelessly tackling the challenges developers and beginners encounter. When I requested customization for the Learndash Advance Quiz plugin, they delivered remarkably fast, all while providing consistent and prompt support. The plugin now performs exceptionally well. I'm highly impressed by their awesome service, support, and technical team!

Don't use this firm. My experience began badly, when they took payment but their own site failed to work - so it took messages to support with screenshots of my credit card statement to even get the plugin. Mine was a Learndash plugin, which immediately broke my existing Quiz results page. I submitted a support ticket and a few days later they tell me "the plugin works fine" (it doesn't). I send in a video that shows the plugin functionality is broken, and yet more time elapses before they confirm I'm right. They ask for access to the staging site, but every time I provide it, the access link expires before they get around to actually providing any support. By this time I'm well and truly fed up. Their support team don't care, their products are branded as though they work with Learndash, yet they're unsupported junk, and every single interaction takes days on end to get a basic response. I ask for a refund, but they refuse because "you can only get a full refund in the first 2 weeks of being a customer". It would appear their support is deliberately slow in order that no-one can qualify for a refund - it takes more time than that to even get a basic response. Finally they offer "credit for another purchase" - like I want to buy anything else from this company! I wouldn't touch their products with a 50 foot pole, and sadly I was stupid enough to buy a lifetime license. If you're considering buying their products, don't. Just take the money outside, set it on fire, and install some bugs on your own website to replicate the experience of being a WooNinjas customer

I purchased the LearnDash Certificates plugin from wooninjas.com on July 6, 2023. I have not received the download file, let alone the license to activate. On the wooninjas website it said that my order was pending, but I had already paid with a credit card. So I reached out but got no email responses. Support only responded a few days after I requested a refund via 2Checkout. They said they hadn't seen my order on their website (Congratulations on the organization). They claim that info@ is not the right email to contact. But it is from this email that I received the order confirmation on the website. The same email is also disclosed for contact. After much effort, wooninjas acknowledged the fault and asked me to cancel the refund with my bank. But as of today, July 21, 2023, I still haven't received the amount back. If you need a reliable plugin with support, I don't recommend Wooninjas. They have a serious communication and organization problem.

the team changed scope of work - produced no results, padded the hours worked -- logs show how much activity they did in my system -- and they over stated hours by 10x. they changed the parameters of the work despite stated goals. they have a serious communications problem and just do not do project plans despite numerous requests for project planning documentation so we could track progress. the dev team refused to have a call with me - was only ever allowed to talk to the sales guy who seemed to misunderstand every conversation and spent most of his time talking and repeating himself rather than listening and understanding. in the end I sent them $3500 and got nothing for it -- and no refund despite the lack of progress and overstated hours of work.

Your license key for LearnDash Quiz Import Export is invalid or expired. Please go to the License page to fix this issue. An error occurred, please try again.

I came to WooNinjas with a project that needed to be done ASAP. They were courteous and extremely professional. I am so pleased with the quality of work and turn around, I give them my highest recommendation!

The quiz import plugin is essential to my work! Thank you so much for this software!