WoofzReviews of woofz.com

3.93,179 reviews
Cats & Dogs
131 Continental Dr Suite 305, Newark, Delaware

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Woofz

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About Woofz

Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Woofz

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

Aoife

Apr 27, 2024

This app is set up to trick you into a…

This app is set up to trick you into a rolling subscription at a substantially higher rate than you sign up for. You will get no notice of the renewal or the price hike and the terms are not laid out clearly ahead of time. Customer service very passive aggressively insist that enough notice is given in the fine print on the final payments screen but by reading the below reviews you’ll see that this is trend and clearly their strategy behind the brand. It’s an absolute shame because the app isn’t bad, but nobody needs it for more than a few weeks and it is outrageously priced, with very shady tactics to extract people’s money. I expect them to comment similarly on this and refute the claim as they have before, but they seem to have no interest in changing their business model, they are in the business of taking advantage of people. Do not recommend in the slightest.

Response from WoofzApr 29, 2024

Hi Aoife! Please note that when you start a subscription with us (either Premium or a free trial), it will renew automatically until you cancel — we warn about this on the purchase screen and in the welcome email right after. We're sorry if your experience wasn't the one you expected it to be. Also, we always make sure that the tone of the conversation is professional; we're sorry if something in our answer upset you, and we would appreciate it if you could share more details on this, so we could report it to the relevant department. You can manage and cancel the subscriptions in your Apple ID/ Google Play account or reach us at [email protected] so we can send you the relevant instructions. We would be glad to resolve your issue once you contact us with the subject line 'Woofz.Trustpilot', so we recognize you. Looking forward to your email!

Woofz reviews

3,179 approved reviews, newest moderated first

Rocío Hernández N.
May 2, 2024
Woofz es una app fraudulenta
Es una app fraudulenta. Pagué un plan de 14 días en diciembre 2023 y resulta que a partir de marzo 2024 me empezaron a cobrar una mensualidad de mil pesos mexicanos que no autoricé. La app y el sitio web no tienen una opción para darse de baja y siempre te responden que vayas a la playstore a cancelar la suscripción pero es mentira, no hay suscripción activa en la playstore y aún así te hacen los cargos a tu tarjeta. Malditas ratas estafadoras.
Response from WoofzMay 3, 2024
Hola Rocío! Tenga en cuenta que cuando inicie una suscripción con nosotros (ya sea Premium o una prueba gratuita), se renovará automáticamente hasta que la cancele; le advertimos sobre esto en la pantalla de compra. Puede comunicarse con nosotros en [email protected] para que podamos enviarle las instrucciones pertinentes y ayudarlo a cancelar su suscripción. Por favor escríbanos con el asunto 'Woofz.Trustpilot' para que podamos reconocerlo e investigar su situación. Intentaremos encontrar una solución en poco tiempo. ¡Espera!
Emily N.
Apr 30, 2024
Terrible
Terrible. Signed up for a 10 day plan at reduced price. Had problems from day 1. Can't get in touch with anyone except a bot who doesn't understand. When I click into app it brings me into subscription page looking for me to pay more for another plan. When I get into my logged in details it wont allow me to view any details keeps bringing me to subscription page. Dreadful
Response from WoofzApr 30, 2024
Hi Emily! We're sorry to hear that your experience with Woofz was far from perfect. We make sure to respond to all emails. Just ensure you've contacted us using the correct email, [email protected], and we will help you access your account. Please put a 'Woofz.Trustpilot', so we could recognize you and assist in no time. We're always here to assist!
Sandi
Apr 28, 2024
This company has the worst customer…
This company has the worst customer service. It tells you how to cancel your subscription and it doesn’t work and they still charge you and they won’t give you your money back. I do NOT recommend them at all. The app had way too much going on and too much to do to be running after a new puppy. No one has time to be doing all this and entering all the info required for the app. Not worth it. Will be doing a BBB complaint as well since they will not refund me. I only had the app for 2 days. Paid the $8. I should not be charged the full amount when I cancelled it and deleted the app 2 days later.
Response from WoofzApr 29, 2024
Hey Sandi! Thanks for reaching out to us. It's important to know that we never charge without our customers' consent. Every step of the process requires their confirmation. Kindly note that once you start a Premium or a Free trial subscription with us, it will auto-renew until you cancel. We provide a clear warning about this on the purchase screen. To manage or cancel your subscriptions, visit your Apple ID/Google Play subscriptions or contact us at [email protected]. That said, we're more than willing to dive deeper into your case. Just shoot us an email with the subject line of 'Woofz.Trustpilot', and we'll happily provide you with a thorough explanation and find the resolution to your case. Looking forward to your message!
Johannes Ullrich K.
Apr 28, 2024
Nicht brauchbar - kein deutsch
Die Anleitungen werden teils in Englisch angeboten. Eine Einstellungsmöglichkeit gibt es nicht. Es wird keine Kontaktmöglichkeit geboten. Auch ohne Nutzung, der erste Betrag bleibt eine Fehlinvestition. Es wird auch vorher nicht dargestellt, dass Englischkenntnisse notwendig sind. Es gibt noch einige Menschen, die dies nicht verstehen.
Response from WoofzApr 29, 2024
Hallo Johannes! Es tut uns leid zu hören, dass Ihre Erfahrung nicht zufriedenstellend genug war. Wir arbeiten derzeit daran, unsere Sprachoptionen zu erweitern, und wir freuen uns sehr, dass Sie uns darauf aufmerksam gemacht haben. Seien Sie versichert, wir werden so schnell wie möglich Verbesserungen vornehmen. Bitte kontaktieren Sie uns unter [email protected] mit der Betreffzeile „Woofz.Trustpilot“, damit wir Sie erkennen und Ihnen bestmöglich helfen können. Warten!
Aoife
Apr 27, 2024
This app is set up to trick you into a…
This app is set up to trick you into a rolling subscription at a substantially higher rate than you sign up for. You will get no notice of the renewal or the price hike and the terms are not laid out clearly ahead of time. Customer service very passive aggressively insist that enough notice is given in the fine print on the final payments screen but by reading the below reviews you’ll see that this is trend and clearly their strategy behind the brand. It’s an absolute shame because the app isn’t bad, but nobody needs it for more than a few weeks and it is outrageously priced, with very shady tactics to extract people’s money. I expect them to comment similarly on this and refute the claim as they have before, but they seem to have no interest in changing their business model, they are in the business of taking advantage of people. Do not recommend in the slightest.
Response from WoofzApr 29, 2024
Hi Aoife! Please note that when you start a subscription with us (either Premium or a free trial), it will renew automatically until you cancel — we warn about this on the purchase screen and in the welcome email right after. We're sorry if your experience wasn't the one you expected it to be. Also, we always make sure that the tone of the conversation is professional; we're sorry if something in our answer upset you, and we would appreciate it if you could share more details on this, so we could report it to the relevant department. You can manage and cancel the subscriptions in your Apple ID/ Google Play account or reach us at [email protected] so we can send you the relevant instructions. We would be glad to resolve your issue once you contact us with the subject line 'Woofz.Trustpilot', so we recognize you. Looking forward to your email!
Patti S.
Apr 17, 2024
zero stars
zero stars! They are thieves. I requested cancelation via the instructions from the app. Received an email stating it was being canceled and then was charged again today. They refused to refund when this is clearly their fault. Do yourself a favor and stay away from this thief. I have reported them to the FTC in the form of a complaint. BE WARNED
Response from WoofzApr 18, 2024
Hello Patti! Please note that all the billing is handled by third-party processors like Stripe/ PayPal, which guarantee that no renewal payments go through after the plan cancellation. If you have further concerns or need detailed information about your subscription, feel free to contact us again at [email protected]. We're always happy to help!
Nidia P.
Apr 16, 2024
Take money from your account
Is a big scam , very frustrated with this application, they charged me for a service that I never used, they did not send me any information, to obtain subscribers they tell you a price and at the end of the transmission they charge you another, but with my card information after a while month they charge you, and then they tell you we are going to give you a 25% discount, and. Can you continue using the application? without even having anything they want to take your money
Response from WoofzApr 17, 2024
Hi Nidia! Thank you for getting in touch with us. Please note that we never charge without customers' consent since every step requires their confirmation. The total price is always displayed on the purchase screen, as well as in the receipt sent immediately after purchase. We recommend you check your receipt for the detailed breakdown. If you have further concerns, contact us at [email protected].
Consumer
Apr 16, 2024
I would vote 0 stars if I could
I would vote 0 stars if I could. i PAID FOR 7 day ACCESS, no mention of a subsection. Charged $64 AUD on the 6th day with no way to cancel subscription via the app, Apple subscriptions or their website. Only via email where I receive horrible response time and service. Do NOT recommend, training is nothing you can’t find for free on Google.
Response from WoofzApr 16, 2024
Hello! We're sorry for any confusion. The total price and renewal terms are always displayed on the purchase screen, as well as in the receipt sent immediately after purchase. We recommend you check your receipt for the detailed breakdown. If you have further concerns, contact us at [email protected].

WoofzReviews of woofz.com

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WoofzReviews of woofz.com

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Woofz es una app fraudulenta

Terrible

This company has the worst customer…

Nicht brauchbar - kein deutsch

This app is set up to trick you into a…

zero stars

Take money from your account

I would vote 0 stars if I could

About Woofz

About these reviews

More in Cats & Dogs

True Companions Dog Training

Hightail K9s

K9 Training Institute

Ahead of The Game Dog Training

Woofz reviews

Woofz es una app fraudulenta

Terrible

This company has the worst customer…

Nicht brauchbar - kein deutsch

This app is set up to trick you into a…

zero stars

Take money from your account

I would vote 0 stars if I could