WoofzReviews of woofz.com

3.93,179 reviews
Cats & Dogs
131 Continental Dr Suite 305, Newark, Delaware

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Woofz

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About Woofz

Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Woofz reviews

3,179 approved reviews, newest moderated first

laura L.
Jul 1, 2024
Es una estafa !!
Es una estafa !!! Me cobran 39 euros y no hay manera de cancelar!!! Cancelé en febrero y siguen cobrando en julio !!! Ni cancelando en la app ni en nada !!! Ojalá se pongan en contacto pero en engañoso!!!
Response from WoofzJul 2, 2024
¡Hola Laura! Nos disculpamos por cualquier inconveniente. Si su suscripción ha sido cancelada, no se le debe cobrar. Parece que puede haber habido un error en el proceso. Comuníquese con nosotros en [email protected] con el asunto 'Woofz.Trustpilot' para que podamos investigar y resolver este problema lo antes posible. Su satisfacción es importante para nosotros y estamos aquí para ayudarlo en cada paso del camino. ¡Esperando tu email!
Yago
Jun 30, 2024
Modern way to steal your money
I was trying to cancel my subscription before the renewal, it was impossible to do it through the app nor through the web, so i contacted them and apparently my account was with on mail and my payment with a different one. Before the payment they said its all cancel and after they charged me for 6 months. I commented my case and they said they estudied my case and they can offer a 25% of discount and asking me what i think about it. I wrote them to say what I think and basically after that they just close the conversation without reaching to a point between both sides.
Response from WoofzJul 1, 2024
Greetings! To manage your subscriptions, please remember it's exclusively done within your Apple ID/Google Play settings and not the app. Please get in touch with us at [email protected], with "Woofz.Review" as the subject of the email, so we can identify you and assist with the issue you're facing. Looking forward to hearing from you!
TJ C.
Jun 24, 2024
Scam
Scam. They’ve still charged me £59.99 after I cancelled my subscription. I’ve sent multiple emails asking HOW to cancel, since I already did it on the app. Says I have no subscription yet I’ve still been charged??? Explain that.
Response from WoofzJun 24, 2024
Hello there! We apologize for any inconvenience. If your subscription has been canceled, you should not be charged. It seems there may have been an error in the process. Please reach out to us at [email protected] with the subject line 'Woofz.Trustpilot' so we can investigate and resolve this issue for you promptly. Your satisfaction is important to us, and we're here to assist you every step of the way. Waiting for your email!
Shelagh P.
Jun 21, 2024
Here I join the long list of 1star…
Here I join the long list of 1star reviews. I signed up for 3 months, paid upfront, which I didn’t realise was leading to a direct debit. I have been unable to use the app because every time I opened it, it asked me to sign up and pay. I sought help from customer support which did not help. Now suddenly, with no warning, they have taken nearly £50!! I pay pennies to Apple each month for Cloud storage, but they always have the courtesy to advise me when they are going to take the money!! This direct debit is to a “gaming” company in the states which I have never heard of called Gismart. The spirit of their emails is now basically “tough luck, your loss is our gain and sucks boo, we’re not giving you your money back. Do not sign up to these people.
Response from WoofzJun 22, 2024
Hi Shelagh! We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen (be it a Premium or a free trial). We're already in touch with you via email to resolve the situation. Waiting for your reply!
EG
Jun 17, 2024
Do not use this app
Do not use this app! It is a scam. They trick you into a costly monthly subscription when you sign up for the cheap weekly trial. I cancelled it as soon as I realised the high costs and then two months later they charged me again.
Response from WoofzJun 18, 2024
Hello! We apologize for any inconvenience. If your subscription has been canceled, you should not be charged. It seems there may have been an error in the process. Please reach out to us at [email protected] with the subject line 'Woofz.Trustpilot' so we can investigate and resolve this issue for you promptly. Your satisfaction is important to us, and we're here to assist you every step of the way. Waiting for your email!
Ilona van der L.
Jun 16, 2024
This company is a scam
This company is a scam. They charged me the annual subscription amount on a monthly basis and now claim they can’t refund it. Additionally, the app is terrible and frequently freezes. I strongly recommend finding another app. I demand an immediate refund for the incorrect charges.
Response from WoofzJun 17, 2024
Hello Ilona! We apologize for any misunderstanding that led you to label us as a scam. We take pride in being a reputable business with thousands of satisfied customers. Kindly note that upon starting a subscription (be it Premium or a free trial), it will renew automatically until you opt to cancel. We always advise of this fact on the purchase screen. We're already in touch with you via email to resolve the issue for you. Waiting for your reply!
vincent H.
Jun 13, 2024
THEY KEEP CHARGING ME SUBSCRITION FROM…
THEY KEEP CHARGING ME SUBSCRITION FROM MY APPLE WALLET ALTHOUGH i ALREADY CANCELLED MY SUBSCRIPTION
Response from WoofzJun 14, 2024
Hello Vincent! We apologize for any inconvenience. If your subscription has been canceled, you should not be charged. It seems there may have been an error in the process. We're already in touch with you via email to assist you. Waiting for your reply!
Gunnlaugur G.
Jun 13, 2024
Easy to cancel subscription
It was very easy to cancel my subscription! I purchased it online and sent a request to cancel, I got a quick response and the process was very easy. I cancelled because I wasn’t using the app at the moment but I will definitely subscribe again when I can use it more often.
Response from WoofzJun 14, 2024
Hello Gunnlaugur! Thank you for taking the time to rate Woofz! We hope you come back to using the application and once you do and you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️

WoofzReviews of woofz.com

About Woofz

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WoofzReviews of woofz.com

Woofz reviews

Es una estafa !!

Modern way to steal your money

Scam

Here I join the long list of 1star…

Do not use this app

This company is a scam

THEY KEEP CHARGING ME SUBSCRITION FROM…

Easy to cancel subscription

About Woofz

About these reviews

More in Cats & Dogs

True Companions Dog Training

Hightail K9s

K9 Training Institute

Ahead of The Game Dog Training

Woofz reviews

Es una estafa !!

Modern way to steal your money

Scam

Here I join the long list of 1star…

Do not use this app

This company is a scam

THEY KEEP CHARGING ME SUBSCRITION FROM…

Easy to cancel subscription