Pamela W.
Customer experience exist?
If I could give a negative reading, I absolutely would. I’ve been trying to cancel this service for months and I don’t get any responses. I am now working through my credit card company and that’s difficult too whenever you do a subscription service. Beware! I wouldn’t do business with this merchant.
Response from WoofzApr 2, 2025
Hello Pamela! We're sorry to hear about the issues you faced while seeking a refund for your purchase; we understand your frustration and disappointment. Please note that the instructions regarding the cancellation process were sent to you right after your first request. We also contacted you, provided all the details regarding your subscription, and proceeded with refunds. Hope this will satisfy you. If you have any questions, do not hesitate to reach out to us again at [email protected].