WoofzReviews of woofz.com

3.93,179 reviews
Cats & Dogs
131 Continental Dr Suite 305, Newark, Delaware

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Woofz

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About Woofz

Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Woofz

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

Nicolé L.

Mar 22, 2025

If I could give 0 I would

Super scam artists. Signed up for 1 week trial plan, upon which it does not stipulate you will be charged £31.59 if you don’t cancel (I have went back to sign up again and before you get to the payment page it does NOT state this anywhere). I was surprised when a bank notification popped up on my phone stating I had been charged £31.59. They do not tell you, 1. The price of the full plan before you purchase the trial and 2. They do not state anywhere you will be signed up for a subscription service and will be charged the full subscription after 7 days. I contacted Woofz and got a bland, generic and very unhelpful response. They did confirm my subscription had been cancelled. I logged back into the app and ALL OF THE FUNCTIONS AND TRAINING IS GONE. But have I revived my £31.59 back, nope. Surly I should still have access to the material I’ve just been charged £31.59 for. So yeah basically they have just taken £31.59 out my bank and gave me f all in return.. I will be contacting trading standards and I will be letting everyone I know about how unprofessional this “company” is along with disputing this payment with my bank. Mark and avoid at all costs. Highly would not recommend.

Response from WoofzMar 24, 2025

Hello Nicolé! When you initiate a subscription with us, be it a Premium or a free trial, please remember that it will renew automatically until you cancel. This warning is featured on the purchase screen and there were no intentions to hide it from you. We sincerely regret your challenges in pursuing a refund for your purchase. We genuinely empathize with the frustration and disappointment you've experienced. Please contact us at [email protected] with the subject line "Woofz.Review" so we can identify you and get you back to using your app as soon as possible. Our commitment to guaranteeing your satisfaction remains unwavering. We eagerly anticipate your prompt communication.

Woofz reviews

3,179 approved reviews, newest moderated first

Ali
Mar 25, 2025
Beware subscription cost
After purchasing the spp, I want expecting to be billed $50 a month later, without even a reminder. Fortunately payment refunded and plan cancelled.
Response from WoofzMar 25, 2025
Hi Ali! We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen (be it a Premium or a free trial). If you need help with canceling or refunding, please get in touch with us at [email protected] with the subject line "Woofz.Review", and we'll provide you with the instructions you need.
Joanne M.
Mar 24, 2025
Cancelled my subscription in January…
Cancelled my subscription in January and you have continued to charge me £31.59 in February and March which I want refunding. I have informed my bank that I have been scammed by you and will take this matter further. FYI: My subscription was cancelled on the 5 January 2025 within the free trial period (I have proof) How does that then explain that you continued to take money from my account on the the 23rd February 2025 and 25th March - you are fully aware that you are taking peoples money after the cancellation period - I will also be notifying Instagram to stop you from advertising. I am still awaiting a refund and I have also responded to your email.
Response from WoofzMar 25, 2025
Hello Joanne, Kindly note that once you start a subscription with us, it will auto-renew until you cancel. We provide a clear warning about this on the purchase screen. Since you were charged, your subscription was active during the last transaction. As far as we can see, our support team has contacted you and processed the refunds. We apologize for the misunderstanding and hope this decision will satisfy you.
Caroline H.
Mar 24, 2025
it is back in my bank account. Thanks
Disappointed they took £31.59 when I was under the impression I hadn’t completed the full registration. However after reaching out to customer services they explained I must have , but kindly returned the £31.59 - I’ve checked it is back in my bank account. Read carefully is my advice
Response from WoofzMar 24, 2025
Hello, thank you for sharing this. Kindly note, that all the charges are made in accordance with the subscription plan you have chosen, and after payment authorization from your side. Our support team has proceeded with your request, please check out your inbox.
Tracy P.
Mar 22, 2025
It wasn’t helpful
It wasn’t helpful. And I cancel the subscription and I was still charged. And trying to talk with customer service was not an option. Only email!
Response from WoofzMar 24, 2025
Hello Tracy! We're sorry to hear that Woofz didn't meet your expectations. Our support team has already received your request and will be more than happy to provide you with the necessary instructions as soon as possible.
Nicolé L.
Mar 22, 2025
If I could give 0 I would
Super scam artists. Signed up for 1 week trial plan, upon which it does not stipulate you will be charged £31.59 if you don’t cancel (I have went back to sign up again and before you get to the payment page it does NOT state this anywhere). I was surprised when a bank notification popped up on my phone stating I had been charged £31.59. They do not tell you, 1. The price of the full plan before you purchase the trial and 2. They do not state anywhere you will be signed up for a subscription service and will be charged the full subscription after 7 days. I contacted Woofz and got a bland, generic and very unhelpful response. They did confirm my subscription had been cancelled. I logged back into the app and ALL OF THE FUNCTIONS AND TRAINING IS GONE. But have I revived my £31.59 back, nope. Surly I should still have access to the material I’ve just been charged £31.59 for. So yeah basically they have just taken £31.59 out my bank and gave me f all in return.. I will be contacting trading standards and I will be letting everyone I know about how unprofessional this “company” is along with disputing this payment with my bank. Mark and avoid at all costs. Highly would not recommend.
Response from WoofzMar 24, 2025
Hello Nicolé! When you initiate a subscription with us, be it a Premium or a free trial, please remember that it will renew automatically until you cancel. This warning is featured on the purchase screen and there were no intentions to hide it from you. We sincerely regret your challenges in pursuing a refund for your purchase. We genuinely empathize with the frustration and disappointment you've experienced. Please contact us at [email protected] with the subject line "Woofz.Review" so we can identify you and get you back to using your app as soon as possible. Our commitment to guaranteeing your satisfaction remains unwavering. We eagerly anticipate your prompt communication.
Laura M.
Mar 21, 2025
Truffa
Truffa totale...dopo aver sottoscritto abbonamento sono spariti...niente mail o messaggio nulla...
Response from WoofzMar 24, 2025
Ciao Laura, Ci dispiace che non hai ricevuto il tuo programma! Di solito, ti viene chiesto di creare un account e scaricare l'app subito dopo il pagamento, più inviamo una e-mail di benvenuto con le istruzioni. Se c'è bisogno di ulteriore aiuto, saremo lieti di assistervi via e-mail, quindi fateci sapere a [email protected] con l'oggetto "Woofz.Review". In attesa!
harald I.
Mar 21, 2025
Absoluter Betrug
Absoluter Betrug. Finger weg. Auch bei mir unberechtigte Abbuchung.
Response from WoofzMar 24, 2025
Hallo Harald! Es tut uns wirklich leid, von deiner Erfahrung zu hören und wir verstehen, wie frustrierend das sein muss. Wenn ein Abonnement gestartet wird, erneuert es sich automatisch, bis es storniert wird, wie während des Kaufvorgangs angegeben. Sie können Ihr Abonnement jederzeit über die Profileinstellungen der App verwalten oder kündigen. Wir sehen auch, dass unser Support-Team Sie kontaktiert und alle Details zu Ihrem Abonnement geklärt hat und eine Rückerstattung veranlasst hat. Bitte überprüfen Sie Ihren Posteingang.
customer
Mar 21, 2025
Love it
Love it. Will recommend to others.
Response from WoofzMar 24, 2025
Hello, Thank you for taking the time to rate Woofz! If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️

WoofzReviews of woofz.com

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WoofzReviews of woofz.com

Woofz reviews

Beware subscription cost

Cancelled my subscription in January…

it is back in my bank account. Thanks

It wasn’t helpful

If I could give 0 I would

Truffa

Absoluter Betrug

Love it

About Woofz

About these reviews

More in Cats & Dogs

True Companions Dog Training

Hightail K9s

K9 Training Institute

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Woofz reviews

Beware subscription cost

Cancelled my subscription in January…

it is back in my bank account. Thanks

It wasn’t helpful

If I could give 0 I would

Truffa

Absoluter Betrug

Love it