WoofzReviews of woofz.com

Response from WoofzOct 30, 2025

Hi Sheila!  Thank you so much for sharing this feedback! It's been noted and we'll do our best to improve :✨

Response from WoofzOct 30, 2025

Hello Julia, We’re really sorry to hear about your experience, and we completely understand your frustration. It’s important to us that our customers have a transparent and positive experience, and we apologize if the renewal process wasn’t clear. Our team strives to make subscription details as transparent as possible, and we’re actively working on improving how these terms are communicated. We’ve also taken note of your feedback, which will help us enhance the overall experience for all users. Since you’ve already reached out to our support team, they should be reviewing your case. Please check your inbox for a response, and if you haven’t received it yet, feel free to contact us again at [email protected] with "Woofz.Review" as the subject line. We’re here to help and want to make sure you’re satisfied with your experience. Thank you for sharing your concerns, and we hope this is resolved for you soon.

Response from WoofzOct 30, 2025

Hola Jimena,  ¡Gracias por tu apoyo y entusiasmo por nuestra aplicación! Estamos firmemente comprometidos a ofrecer experiencias de usuario excepcionales y continuaremos esforzándonos por la excelencia 💗

Response from WoofzOct 30, 2025

Hi there! We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen (be it a Premium or a free trial).  Please get in touch with us at [email protected], and we'll provide you with all the information you need.

Response from WoofzOct 29, 2025

Hello Katelyn, Thanks a bunch for taking the time to rate Woofz! If you've got any questions or need a hand with anything, feel free to shoot us an email directly at [email protected]. Cheers! ☀️

Response from WoofzOct 29, 2025

Hey Khatijea, Thank you so much for your kind review! We're thrilled to hear that you're enjoying your time with Woofz! If you ever have any suggestions or need assistance, feel free to reach out at [email protected]. We're here to make your experience even better!

Response from WoofzOct 28, 2025

Hey Patty!  Thank you so much for your kind words and for recommending Woofz!  We’re thrilled to hear that you and your furry friend are making great progress. Keep up the amazing work — consistency is key, and it sounds like you’re doing wonderfully! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence. If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️

Response from WoofzOct 28, 2025

Hi Rubens, We’re really sorry to hear about your experience, and we completely understand your frustration. After reviewing your case, we’ve processed a refund for the charge in question. We always strive to be as transparent as possible with our subscription terms, and we apologize if this was not clearly communicated during your sign-up process. Your feedback is incredibly valuable, and we are continuously working to improve our processes to ensure a better user experience. If you have any further questions or concerns, please feel free to reach out again. We're here to help and appreciate your understanding.