Morning D.
This company constantly says “FREE” in…
This company constantly says “FREE” in their advertising, but when you complete the information they require, there is always a charge for the app. What part of “FREE” is confusing?
Response from WoofzNov 2, 2025
Hello, Thank you for your feedback. I completely understand how this situation may have been unexpected, and I genuinely appreciate the opportunity to clarify. Our ads highlight key features and promotions, but all subscription details—including pricing and renewal terms—are clearly outlined during the purchase process. We also encourage users to review our Terms of Use before completing a purchase, as they provide full transparency on billing and subscription policies. Please know that we never charge without customers' consent—every step of the process requires confirmation. If you’d like, we’re happy to review your case in detail. You can reach us at [email protected] with the subject line "Woofz.Review" so we can identify you, and we’ll provide a thorough explanation.



