Wood Prairie Family FarmReviews of woodprairie.com

Response from Wood Prairie Family FarmSep 16, 2022

Hello Kristin. I am glad you wrote. I apologize for the trouble you had reaching us. That is certainly not my intention and we are improving on our contact system so that nothing gets missed in the future. Could you let me know your order number and what went wrong, and I will help you with a refund and information? This is the first I am hearing of your issue. Meg [email protected] (207)429-9682

Response from Wood Prairie Family FarmAug 18, 2018

Joe, I'm sorry you were disappointed in your experience with our seed potatoes. If you'd like, I would be happy to speak with you and try to figure out what might have gone wrong. With our simple and strong Guarantee, our customers risk nothing in ordering from us. Here's our Wood Prairie 100% Guarantee: "You must be pleased with our products or we will replace or refund the purchase price, whichever you think is fair. We also guarantee freedom from shipping damage." Please give me a call. Thanks. Jim Gerritsen (207)429-9765 Wood Prairie Family Farm

Response from Wood Prairie Family FarmApr 24, 2018

Sorry for the Rose Gold substitution. It's a great variety and sold out early. Today, at no charge to you, we're mailing you some Rose Gold from our own seed supply. Also, by design, we store our seed potatoes perfectly to maintain dormancy and highest vigor so our customers will enjoy the best yields. After receiving them, simply store our seed potatoes at 75oF for a few days and they will quickly sprout from the eyes and then be ready to plant. Happy Harvest! Caleb

Response from Wood Prairie Family FarmApr 18, 2018

Thank you for the review.

Response from Wood Prairie Family FarmOct 12, 2017

Thanks for your Review, R.H. We purposely keep the size of our tubers on the small side because smallish tubers have more vigor and that actually translates to higher yields. Everyone's garden and microclimate are different and we encourage folks to try a range of potato varieties to see which ones do best in your area. Please feel free to call us anytime (207-429-9765) and we'll work with you to figure out what might do best. Jim

Response from Wood Prairie Family FarmOct 12, 2017

Thanks, Joe, for your Review. Sorry about the name thing - sounds like the computer must had a hiccup! Very glad you are pleased with our products.

Response from Wood Prairie Family FarmOct 16, 2017

Thanks for your Review, Andovergardener. We're happy to ship early or late, whenever customers tell us they would like to receive their seed potatoes. When no preference is indicated we ship to each State at the time of year most gardeners in that State want them. Yukon Gem has especially smooth skin.and yes it's very hard to see the eyes until the tubers break dormancy and begin to grow. Sorry of our failure to get back to you. I apologize. We answer the phones M-F 815-5pm ET. I expect you called during our peak shipping season and last Spring our office manager was hospitalized. As a result we had a hard time keeping up with the flow. If you have any questions i can answer at this time, please call me @(207)429-9765. Thanks! Jim