Rob Catania dog D.
Woodforest National Bank...Huntington,Indiana......A great bank!
...Excellent bank , a superior online banking system, a very secure and conservative financial institution that is not publicly traded, transactions that move very fast, a national bank based in Texas...I am very happy! ....Service is very good because Woodforest National Bank really cares about their customers accounts. ..I have been using Woodforest National bank for about a total of 11 years, 2 years at the FT Wayne,Indiana branches, when I lived in the Ft Wayne area, and 9 years in Huntington,Indiana where I currently live. ... Again, that being said , the only real complaint I have is that "Woodforest national bank" has a challenge sometimes to find good employees outside of Texas, However, in this downward economy and lack of job security, it should not be that difficult anymore. ....When I used the "Coldwater rd" branch in Fort Wayne,Indiana , I will honestly say that the manager and employees at that branch were very "hostile" towards customers and lacked "intelligence", but I contacted customer service at the main office in Texas and they quickly solved the issue. ....Woodforest National Bank just needs to supervise some of their branches and employees outside of Texas. ... I am very happy to use Woodforest National bank...it is a excellent bank!
Response from Woodforest National BankJun 6, 2025
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. We'd like to take a closer look into what happened. Please send an email to [email protected] with your contact information.