Tina M.
Good
Awesome at check cash advance
Response from Woodforest National BankOct 20, 2023
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!

Woodforest is a community bank built upon the needs of the customers we serve. We are committed to earning customer loyalty by offering the highest level of customer service as well as competitive products and services by employees who are fair, responsive, and professional.
Woodforest National Bank (woodforest.com) has 300 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Banking & Money · Dallas, Texas
Excellent
Banking & Money · Temple, Texas
Excellent

Banking & Money · Allen, Texas
Excellent

Banking & Money · Humble, Texas
Excellent
Showing 120 reviews with 5 stars · Clear filters
Tina M.
Awesome at check cash advance
Response from Woodforest National BankOct 20, 2023
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!
Mrs.Johnosn
I've been with this bank for some years now and are very happy with the service that I receive. Extremely friendly and professional service by this branch. I fully recommend coming here for your banking needs! I look forward to going to this branch once a week to handle all of my business and personal needs. All my drivers (all but one) have joined the Woodforest bank family. Ciji, Aieleia, and Alexis are all a pleasure to talk to while they are handling your transactions. Personally, I like the Woodforest bank service very much. Thanks....Mrs. Johnson
Response from Woodforest National BankSep 29, 2023
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.
Pauline Ann T.
My husband has woodforest and we luv it could be a bit better but other than that we luv this bank..
Response from Woodforest National BankAug 31, 2023
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!
Beverly L.
My husband and I both have checking accounts at Woodforest National Bank. We make transfers often between these two accounts. He has recently broke his phone and we were unable to make transfers. As luck would have it, I overdrew our joint account. He was able to call the bank and speak with a wonderful woman named Nicole at the lafayette, Indiana bank branch. She was able to initiate the transfer between our accounts so we were not charged overdraft fees. We've had these accounts for 15 years. I have always appreciated the fact that we are able to handle any difficult situations with these accounts easily and stress-free. Thanks Nicole you made this situation easy to deal with.
Response from Woodforest National BankAug 29, 2023
Thanks for taking the time to share this with us! We'll certainly pass along your compliment!
Rl D.
For over three years now, I am and have been so excited to be a banking customer with Woodforest National Bank Every experience; especially with customer service within any of the multiple branches that are housed within Walmart Stores, has been impeccable. Top Notch in every way. Whenever I have had even the smallest dispute from fraudulent attempts on my account debit card or issues with my checking account, Woodforest has always, without a doubt, taken care of the issue within hours or even less time. They have so many great banking services and the employees are outstanding. Recently I have moved from Georgia to Alabama and I did not have to worry about any banking fears. I just went into a local branch and gave them my new address, etc., and within moments my account was updated. A bank that truly cares about me. Kudos to Woodforest!! Robby Duty
Response from Woodforest National BankJul 10, 2023
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!
Perry
Woodforest national bank is a important part of banking industry of that region, we will address the people concerns
Monroe M.
My mother in law who lived in Virginia passed away. After the funeral and settling her estate my husband and his sister recieved their inheritance checks. They tried to cash them at Chase (we are Texas account holders) and they said it would be a 5 day hold. We could not wait 5 days. We were covering her funeral costs and personally paid for travel and lodging for his sister and niece as well. 3 wks in a Holiday Inn Express is Expensive! We took the check into Woodforest and explained our situation and they pulled up our Texas account, called a supervisor and told us to deposit the checks. They will have a 24 hr hold but then the funds will be released. The representative spoke with the funeral home for us and everything worked out. I was impressed by the professionalism and the genuine care we were shown. My Pearland, Texas location always gives us that kind of sevice on a regular basis. Julio know our entire family by name. It's impressive to see that I can get that same level of service in any state. I sincerely appreciate that more than anything else.
Response from Woodforest National BankOct 7, 2022
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!
Sonya H.
We just moved to the Conroe TX area. We stopped in to open a new account. Javier Ruiz was the rep who helped us get it done. He was very helpful and knowledgeable. We are looking forward to doing business with Woodforest Bank in Conroe. Thanks for the great service!
Response from Woodforest National BankOct 6, 2022
Thanks for the nice note. We're always glad to hear when one of our team members went above and beyond to help out!