Woodforest National BankReviews of woodforest.com

I deposited a check in my business account for the IRS treasury on February 7th still not cleared and today is the 20th mind you I have another bank that I had for 8 years for my business never have a problem I decided to give Woodforest a try just to have several business accounts but never again I will be getting in touch with my lawyer TOMORROW and will never use Woodforest again my sister told me Woodforest was a bad bank but I tried anyway never AGAIN!!!

I would give this bank ZERO stars if it would still let me write a review in doing so! This is seriously the WORST BANK EVER! They are literally holding A LOT of money and are refusing to release their hold on it. This is absolutely ridiculous! IT IS MONEY THAT IS GREATLY NEEDED AND THEY HAVE NO RIGHT TO KEEP IT! I am going to talk to a lawyer about this matter! Banks should not hold their customer's money hostage!!

Moved out of state to Colorado, opened up a new bank account here, was thinking about keeping Wood-forest as a side bank. They told me I had to be face to face for transfer of funds to my new account, when there is no bank in this state. On top of that we had to get a new card, due to my card being hit for fraud. They send the card in the mail and won’t give me a pin, they make me wait 3 days? *uck off. Been with this bank for 7 years. Only thing I could say is *uck off, I’m not being constructive for *hit. Hope y’all’s higher up sees this. Tell the CEO to *uck off as well.

Yall are so late wirh transactions, now i remember why i left this bank in the first place, ill b taking my check somewhere else next payday

Update: Woodforest has responded with a boilerplate response to my review. I have not & will not contact them as I have already wasted hours of time and now money dealing with them. They kept $25 of my money and continue to want me to grovel and deal with them to get MY money back. This is definitely theft. Be aware of a complete lack of customer service from this bank. We recently moved from another state to Leland, NC. I opened a personal checking account at a local branch on the 28th of October 2022. On Nov. 23, 2022 I received a notification in the mail dated Nov. 17, informing me that something needed to be corrected on my original account form I filled in when the account was opened. I was given 15 days to contact them. I called the bank and was told that this needed to be done in person at the local branch. A few days later, I went to the local branch and after a wait of almost two (2) hours the branch manager, using a computer, corrected the questionable entry. I was told at that time that it was because I put "retired" in the place for my employer. My next experience with Woodforest Bank was a week later when again I received a notice via USPS that my account had been closed for noncompliance to a request and that the funds in my account would be refunded by cashiers check. The check did arrive but it was short $25. A fee I have now been told was because my account was closed before six months required for a new account. The local branch manager has said his hands are tied and that I must work with the corporate office with any complaints. I have banked with USAA for 40 years and we have always used email, text messages and phone calls to transact our banking business. I have spent too much time and travel dealing with this bank and the complete lack of customer support. I will write-off the $25 fee they took out of my account and consider it a contribution to the end-of-year bonus for the bank CEO.

My ex girlfriend had my banking information somehow and was using my debit card to buy stuff. I went to the Woodforest here in town told them I would like that account to be closed and a new Account to be opened with a new card. They gave me a new account and card but never did close the old account. They had also given me A new card for the old account. I’ve never even used the old account Since then and I keep getting charges on the account. Well eventually that account did end up getting closed and today I got paid and the greedy Woodforest crooks took The money that I need to pay my bills and feed my family and offset it to the closed account that had a balance of $0.00. I am beyond pissed and as soon as I can get to a different bank I will be opening a New account and closing Woodforest. This is a Mickey Mouse bank with the worst customer service I have personally ever seen. If I were you I wouldn’t even let the thought of opening an account here cross your mind

very bad bank this was my bank for 10 plus years. well the final act was when i went in had them turn off one debit card and issue me another. several months later i noticed money being taken ouT I go in and find out it was never turned off. said the girl who did it was already fired.....im out over $500 but Two weeks later i see her still working. the bank manager was the lady who told me this..BIG FAT LIARS woodriver illinois branch

RUN RUN RUN!!!! They don’t add interest…they take away!!! You will catch them taking 10-30 dollars every single month!!!! I wanted to SAVE MONEY!!! NOT GIVE IT TO WOODFOREST!! CROOKS!!!