Woodforest National BankReviews of woodforest.com

This is the worst bank ever, the app doesn't work properly and it will show drafting money from your account and then show the balance, then when you make multiple transactions afterwards, it will show drafting some of the previous transactions again as if they were just being taken out for the first time. People please watch for this. They are not honest in how they do business. They Will Rip You Off!!!

My elderly mother was scammed and when I called customer service they were rude and would not talk to me even after my mother verified her account. I am also on her account as co owner, Thank goodness for our local branch, without them i would have closed this account

BE CAREFUL AND WATCH YOUR ACCOUNT EVERYDAY THEY SEEM TO THINK ITS OK TO TAKE MINEY OUT FOR ANY REASON THEY WANT WITHOUT ANY INFORMING UNTIL ITS TOO LATE IVE GAVE PLENTY CHNACES IM DONE GOOD LUCK TO ANYONE WHO CHOOSES THIS BANK

They lie and say you get all ur opening ND bank bank card fees back and than u never get it

Lisa racially profiles. My account was sent to fraud because of her. She makes a judgement call based on what she sees. Don't go there with anything over 1K...

Filed a dispute over 3 fraudulent charges to my account from eBay. Bank refunded money but 2 months later (today) charged my account back for the money. Said the dispute department received confirmation from eBay that the charges were made by me and were legit. I called eBay and they have the charges marked as fraud and have no record of ever talking to anyone by email, phone, fax, or postal mail about my account and those charges...

The Senatobia Mississippi branch has the worst customer service of any bank I have ever done business with. It took over 30 minutes to deposit a check into my account. All I was doing was making a deposit and not trying to get any money from it. I mentioned I might just have to change banks and the teller basically said go ahead. If the employees don’t care if I keep my account with them then why should I care. Very tempted to close my account. The manger was off today which is another problem. Nobody in charge. Never enough employees in this branch and they always have a bad attitude. Today, March 27th I found out the name of the employee that was so rude. She sent a letter about the check that was deposited. I am not going to post her name here but will be reporting her directly to Woodforest. The letter said that the check was being held until April 3rd which I already knew about because of the large amount. But the reason given in the letter was not about the amount, The letter stated “We believe a check you deposited will not be paid for the following reasons: We have confidential information that indicated the check may not be paid.” This check was on a local attorney’s escrow account. I even explained what the check was for. In order to put that as a reason means the teller thought the check was fraudulent and she is accusing me of fraud. This is not the first time I have had problems with customer service at this bank but it is the first time I made a complaint. Not only this employee but other employees at this branch have been rude to me even the branch manager. They make you feel like a criminal when you deposit a check or it is an inconvenience for them to wait on you. When the check in question clears and it will clear, the money will be withdrawn and taken to another bank. I could have provided the paperwork from the attorney that the the check was good and not fraudulent.

The most useless bank ever! When you close your account, make sure they closed it, they'll come back after months that you owe them whatever fee they are charging. They are scammers