Beau P.
Item never received, wont refund or resend! STAY AWAY!!!
Item said delivered, but it never turned up, i checked my security footage of 30 mins before delivery time right up until 30 mins past delivery time, no vehicle even entered my street, let alone my drive way.. I emailed and they told me to check with post office.. supposed delivery time was 9.03pm at night so my post office would not of been open, i went and asked anyway and was told that the courier in question doesn't exist and it looks like i have been scammed. i have sent numerous emails to Wonder Skull but i only get the response to check with the post office, they will not resend using a different courier or refund my money. I am about to visit my bank and have them request the money back!! For now i am at a complete loss!! would highly recommend to stay away from this company!!!! Replying to Wonder Skull.. As i mentioned above, i checked security footage and it never arrived, so how could something that didn't arrive be stolen? You say you provided evidence that it was delivered? but you do not have a photo of it on my doorstep or a signature of someone signing for it.. so how is what this courier says considered as evidence?? As mentioned above, i have security footage facing both ends of my street, courier says it arrived at 9.03pm, i checked footage from 8.33pm till 9.33pm and there where no cars that entered my street, this confirms that it wasn't delivered!!!. As discussed in the emails i have been sending you, if you google the reviews of the courier company you have used, they are very unreliable!!! It is not my fault that your company uses a bad courier that is ripping people off!!. I order things online atleast 3 times a week and have never had something not show up or get lost. I would like this sorted out asap, Either send a replacement with a different courier or refund my money!! Once this is sorted out i will remove this review!!
Response from Wonder SkullJan 15, 2025
Your order #WS***99 has been shipped and delivered with tracking number NY69***7001 (you can view the hidden details for privacy reasons in the order confirmation email we sent you). In the email we sent, we also provided evidence that your order was delivered to the address you specified. Please check some screenshot from Shipping Company: https://prnt.sc/3mERr31msHVM In some cases, when the package arrives, it may be stolen by someone. Please check your security cameras or ask your neighbors if they might have received it on your behalf. We are also trying to contact the local shipping company in Australia to investigate your package.