✨ Discover stylish Apple Watch Bands for women at WizeBand. Merging fashion with comfort, trusted by 200 000 customers. Luxuriate Your outfits today!Clean Ocean Plastic with Every Order 🐬
WizeBand (wizeband.com) has 275 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
wizeband.com
Website
wizeband.com
Category
Accessories
Location
Jackson, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Tried to return band along with 2 free bands and was turned down for no apparent reason. I would have done an exchange at that point.
Response from WizeBandOct 17, 2025
Hi Lisa,
We’re sorry to hear you felt disappointed about your experience. To clarify, our team didn’t decline your return without reason — we simply needed to confirm the issue first before proceeding. You were also offered and accepted store credit, which we hoped would be a quick and helpful resolution.
We truly value your feedback and would love the chance to make things right. Please reach out to us if there’s anything else we can do to help.
AS
Amanda S.
Two days into wearing the band snapped …
Two days into wearing the band snapped while walking around the zoo. No extensive activity involved. Less than pleased with this product, especially for the cost. Will not be recommending.
Response from WizeBandOct 15, 2025
Hi Amanda,
We’re so sorry to hear your WizeBand snapped — that’s definitely not the experience we want for you 😔. We'd love to make this right! Could you please send us a quick photo of the damage
? Once we have that, we’ll be happy to arrange a replacement right away. 💌
Thanks for giving us the chance to fix this!
SS
SUSAN S.
Won’t give me a refund.
I have a new Apple watch and the watch band was too large and the clasp was very hard to open and close. I have many watch bands that are too large because the watch is bigger and turns on my wrist. I want a refund in accordance with their policy and they won’t give me one. They want to replace it or credit me.
Response from WizeBandOct 11, 2025
Hi there, we’re sorry to hear you felt disappointed. 💬 We’ve checked and can confirm your refund was successfully processed. 😊 We truly appreciate your understanding and would be grateful if you could update your review when you get a chance. 🙏✨
MS
Maria S.
Achtung
Achtung! WizeBand akzeptiert keine Rücksendung! Ich musste ein Video einreichen und unzählige E-Mails beantworten. Letztendlich dann der Verweis auf die allgemeinen Geschäftsbedingungen des Stores, welche keine Rückerstattung vorsieht!
Response from WizeBandSep 30, 2025
Hello Maria,
We’re truly sorry to hear about your disappointment. Please allow us to clarify — although our policy does not require returns or refunds for this item, we went ahead and issued you a refund while also letting you keep the product. We felt this was the fairest solution and hope you can see the goodwill behind this decision. We kindly ask you to take this into consideration when reflecting on your review.
CR
CRAIG
The colors of the watchbands are…
The colors of the watchbands are misleading than advertised.
I am not getting a response from the company to return the merchandise.
Response from WizeBandSep 30, 2025
We’re sorry to hear about your experience, Craig. We’d like to clarify that the product colors are displayed not only in our official images but also in real customer review photos, which provide an accurate reference. Additionally, while we were already processing your refund request, we noticed a chargeback was filed. Because of this, the resolution is now being handled by your payment provider.
We value fairness and transparency, and we remain available if you need further clarification.
RH
Rodney H.
I still haven’t received my product……
I still haven’t received my product… why is shipping taking a month?
Response from WizeBandSep 8, 2025
Hi Rodney,
We checked your order, and it was actually delivered 4 days ago. 😊 We’re sorry for any confusion or delay in updates along the way. We hope you’ve already received it and are enjoying your new band! If there’s anything you need help with, please feel free to reach out to us anytime.
LS
Lou S.
Buyer beware
Buyer beware, I ordered a band two weeks ago and I still haven't received it. I had to call my credit card company to cancel the charges. I have been tracking the package, it started in New Jersey and is now in Los Angelos but I live in Florida. Customer service hasn't helped with this issue either. Stay away from wizeband.com.
Response from WizeBandAug 4, 2025
Hi Lou, we’re truly sorry for the trouble and the delay with your order. This definitely isn’t the experience we want for our customers. We’d like to get this sorted for you right away — could you please confirm if you’ve been in touch with our customer service team directly? If not, please email us at [email protected] with your order number so we can investigate the shipment and make it right.
TS
Teo S.
Avoid WizeBand – Misleading Shipping, Nonexistent Customer Service
I placed an order on May 19 and was promised 3–9 day delivery within the U.S. It’s now June 13, and not only has the product still not arrived, but the entire experience has been a nightmare.
WizeBand marked my item as "delivered", sent me emails to rate the product, and yet the tracking number clearly shows it’s still pending — stuck in Los Angeles for nearly a month. When I reached out to customer service, they claimed it was “in customs,” which makes no sense for a domestic U.S. shipment.
I asked for a resolution — either a resend or confirmation that I’d receive it this week, as the item was intended as a gift. Despite multiple follow-ups, I received no meaningful response. Just silence.
So here I am: no product, no gift, and no refund. Just a string of automated emails and vague excuses. What started as a seemingly trustworthy website turned out to be a complete scam with cheap, evasive customer support.
Buyers beware — the glossy product photos are not worth the frustration, delays, and total lack of accountability.
Response from WizeBandJun 14, 2025
Hi Teo,
We're truly sorry to hear about your experience, and we completely understand your frustration.
To clarify, the “delivered” status and the follow-up email requesting a review are part of an automated process that triggers a few days after the estimated delivery window. Unfortunately, it does not reflect the actual status of your parcel, which clearly shows it's still in transit.
We’re currently facing widespread shipping delays in certain U.S. regions, including Los Angeles, and while this is beyond our direct control, it’s absolutely our responsibility to support you through it. Your package getting held up this long is far from the experience we aim to provide.
As of today, we’ve already processed a full refund for your order. You shouldn't have to chase updates or feel ignored. We’re reviewing how we can improve our follow-up communication to ensure no one else feels left in the dark.
We genuinely appreciate your feedback—it helps us do better.
