Wizard of BargeReviews of wizardofbarge.com

Response from Wizard of BargeApr 9, 2025

Hi there, Thanks so much for your support—we’re really sorry to hear that one of the pairs didn’t hold up over time. That’s definitely not the experience we want you to have. If you haven’t already, feel free to reach out to us at [email protected] so we can take a look and see how we can make things right. We appreciate the feedback and the chance to keep improving!

Response from Wizard of BargeApr 9, 2025

Hi there, We’re truly sorry to hear that your experience didn’t meet expectations. We take this kind of feedback seriously and want to thank you for being honest about the issues you encountered. We recently brought our fulfillment and customer service fully in-house to help prevent the kinds of problems that can sometimes happen when working with third-party partners—especially regarding packaging, delays, and item condition on arrival. Our goal moving forward is to make sure every order reflects the care and quality our customers (and our art) deserve. While we know this doesn’t undo your frustration, we appreciate you taking the time to share your thoughts and wish you all the best.

Response from Wizard of BargeApr 9, 2025

Hi there, We’re really sorry to hear about this experience—but we want to clarify that this was not us. We would never conduct fortune telling, ask for double payments, or try to sell anything like “energy cleansing” services. Unfortunately, we deal with a lot of art theft and impersonators trying to profit off of Wizard of Barge’s name and artwork. Please always make sure you’re purchasing directly through our official website: www.wizardofbarge.com or through verified links on our social media pages. We totally understand how this could leave a bad impression, but we hope you’ll continue to enjoy our work—and we’re here if you ever need help verifying a seller in the future. Please email us at support@wizardof barge.com

Response from Wizard of BargeApr 9, 2025

Hi there, We’re really sorry to hear about your experience, especially since this was meant to be a gift. It’s incredibly frustrating when a package doesn’t arrive as expected, and we understand how disappointing that can be. We’ve recently brought all fulfillment and customer service fully in-house to better serve our customers and prevent the kind of communication issues that sometimes happened under our previous third-party partners. Going forward, our goal is to provide the kind of support and care our customers deserve. If your order is still unresolved, please don’t hesitate to reach out to us directly at [email protected]—we’re happy to look into it again and see how we can make things right.