Wizard of BargeReviews of wizardofbarge.com

I purchase a pair of shorts for my boyfriend they ripped after 3 months from normal wear.

I ordered from Italy and, due to a mistake, my parcel arrived missing a few items, even though I had already paid the full customs fees on the original order. I contacted customer support and honestly I couldn't have asked for more: they replied quickly, understood the issue straight away, and reshipped the missing items in no time. On top of that, they covered the customs charges on the replacement shipment themselves, so I didn't pay a single euro extra. That's the kind of service that turns a small problem into a reason to come back. The products themselves are great too... I'm really happy with the t-shirts, the gadgets and the tokens. Quality is exactly what I expected. Mistakes can happen anywhere; what matters is how a company handles them, and these guys handled it perfectly. Highly recommended, especially for international orders.

Ordered a Critical Hit Dagger and the quality didn't match my expectations. For an item that is $100 and has been in backorder for three years, you'd think they had enough time to figure out packaging and quality control for the item. It came in a non-descriptive black box with a big generic label that said exactly what it was, no design, no fanfare, just the product. At opening, the blade was inside a belt holster (that was also black, generic, and cheap feeling), wrapped in bubble wrap, and not properly locked; it sprang open as soon as it was taken out of the holster. Thankfully, it is not nearly sharp enough to have been of real damage but that is 100% a liability. After closely inspecting the blade, found residue of what I am assuming was a price sticker for the base of the blade; again, not meeting the expectations that I had for such an anticipated and expensive item. Could have one of the blades from the original manufacturer for half the price. I wouldn't recommend this store at all

Order received as expected. However support is not existent. Emailed them 3 times, before my order and after to enquire adjustments to my order and received zero response. Is anyone looking at their inbox, don’t know!!! I wonder if anything goes wrong if still anyone replies. Consider this if you looking to order — support contact doesn’t really respond back!

I was really excited to get some items from Wizard of Barge because I love the artwork, but I ended up pretty disappointed with the quality. The shirts had poor stitching and the hats fit awkwardly with embroidery that was uneven. Honestly, I would have gladly paid more for better materials and construction because the designs themselves are great. In its current state though, I can’t really recommend the products. The quality issues were noticeable enough that I felt it was worth warning others before they buy.

Cute clothes, but absolutely terrible quality. Cheap, uncomfortable, shrank in the wash.

I ordered a knight tee and cute little wizard key chain and they both arrived pretty fast considering I’m across the country. They just simply make me smile. I really wanted the “potion of awakening” coffee cup too but it was sold out at the time but they were prompt about emailing me as soon as it was restocked so I look forward to ordering from them again. I’ve been really bothered since finding companies like Life is Good and Temu straight up copying this guy’s designs with zero shame, so I want to support independent artists whenever I can. There was some other reviewer that complained about the quality, but that’s bizarre because this is straight up good quality cotton. Maybe they ordered the knock off from Temu.

Poor customer service.