OysterOyster is an insurance technology company that provides a new standard of comprehensive personal insurance coverage through a simplified experience. Oyster's end-to-end platform enables retailers to embed personal insurance at the point-of-sale to make insurance more accessible for consumers.
Oyster (withoyster.com) has 101 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Laura B.
The team at Oyster cut our insurance costs in half. When we were surprised with a big increase in premiums that was due to market conditions, not claims, I asked Oyster to work on a time crunch to find us an alternative. They brought us a great policy alternative very quickly and made the whole process very simple for us.
RTSM
Easy and clear process.
Rafa S.
The quickness and effectiveness of the response I received from Courtney, at the support team, was excellent and got me straight to a solution to my problem. I'd highly recommend anyone to use Oyster and rely on their customer service team.
customer
Great No nonsense
Craig B.
Just having the sense of security by insuring my items makes Oyster the perfect choice for me.
Brian B.
So far everything is spelled out clearly.
Julie
Oyster sending clients private invoice to me in error, contacted number shown on email, number called on claims never heard of Oyster, get email from Oyster telling me to disregard email.I do. Receive call following day asking what is going on with claim. Speak to Oyster , they have never heard of number that called me. I could go on .(checking reviews noticed scam notifications, now getting a little stressed) Basically would not trust this company with my private information , as i still hold info for a business
Response from OysterFeb 23, 2024
Hi there Julie, All feedback is highly valued here at Oyster and we want to make sure our efforts are in favor of a good customer experience. Currently, we cannot find any prior communications with your contact and have looked into this case further. Due to the location of your review being in the UK, it could be that you've come to the wrong "Oyster" as we are based in the US. Please feel free to send additional details/context to us [email protected] so we may further investigate this for you. Please feel free to reach out to our customer service team at the above email address and we would be happy to help how we can. Thank you, The Oyster Team
Leslie D.
Deanna was extremely helpful and was an incredible help. We like what your plan had to offer, and Deanna made it easy. Answered questions promptly and made things a breeze.
