JoyReviews of withjoy.com

Well my issue was resolved it is clear the website has issues. It has happened twice now with products I have add via joy and not an external registry. I had put on a solo stove with stand which Joy has listed for $98 and solo stove directly for same product sells it for $299 so I spent a while chatting with a bot to be finally transfers to a human, trying to find out if the Joy product was just the stand or the stand and fire pit as advertised. The human said “oh it’s both items” and when I said well solo stove directly sells it for $200 more then she was able to see it was an error on Joy end and the solution was to remove the item from my registry. I am able to add the item directly from solo stove but this is the second time an item I added directly from Joy has had issues. Recommend not adding anything from them, and add directly from external registry or the add from anywhere link option. Regarding my Dutch oven which was the other item I have issue with, I am now stuck with a Joy credit I can’t even use to buy the item directly from the brands website. So I have to wait and hope Joy with restock the version I registered for.

It has an alright setup. It's a little hard to understand/navigate at first. It is not very iphone friendly. The app does not work well on phone. Could never find my registry through the app. Should add an option to put in registry link to find it. Only has QR code option to find your registry. Not everyone has multiple devices to do that. Setting up my personal "site" was not easy and would not take a lot of the changes I kept putting in.

Easy to navigate however I couldn’t add items in the registry because im located in Canada.

Good day, I find the WithJoy app very useful except the fact that it’s only USA friendly. I live in South Africa and can’t use the billing option because it only allows USA address

like that you have everything in one place. dislike; not easy to navigate for the use of a bridal shower party (not wedding). Had to use AI several times to figure out how to get the list of contacts from an excel spreadsheet downloaded (wouldn't do it but then my sister got it to work) and then adding people after the invites went out and then the message changing for notifications. My sister and i are pretty good and resourceful with tech and we both found this site a pain to use.

Our guests didn’t get the invitations

Works well as advertised, guest list management page improvements needed. Why can't I sort columns? WHY ARE THERE 19 UN-HIDEABLE COLUMNS that also can't be shrunk beyond a certain point? Why does filtering by 2 tags give you every entry with either tag instead of every entry with both? In my opinion the majority of this site's utility for couples is in the guest management spreadsheet section but at this point I wish they would just give me an export to .csv button. The features are so lacking that I maintain a separate google sheet and update it whenever I get an RSVP. I also didn't like how the guest stay page forces you to use google results/generic links with no option to update if you have a room block discount. Had to use a blank custom page just to get the links I wanted.

It is not user friendly. I get frustrated often and dread having to look at the wedding website. I spent time reading the help articles and that is helpful. I think if there was an orientation video, that might be more useful and quick. Additionally, I think certain things could be more user friendly to begin with (e.g. with contact collector, initially my screen view was filled up with columns for address, state, zip code, etc that were not important and it took me a while to scroll around and find the "tags" and "RSVP" column, which are the most useful ones. If those could be automatically organized in a user friendly way, that would help). In addition, editing things on the website often feels clunky. It's hard for me to know where to click to edit different parts. I also had a lot of people I needed to tag in groups (we have a guest list of 275), and unfortunately when I tried to search names and select one by one to tag people in a large group, I realized it did not remember who I had selected and no one was tagged! So I had to start over and search + assign tag one by one. It is too cumbersome to scroll up and down a list of 275 names to assign tags in one view.