JoyReviews of withjoy.com

Started planning a wedding withjoy.com. The website kept freezing when trying to setup a save the date. Failed at the first hurdle. No confidence in planning a wedding on this.

THE WORST please save yourself the hassle and frustration. I had a terrible experience throughout and am still having issues. No one can pull up my wedding website using safari on their phones. It consistently states that there has been an error and wont load. It is embarrassing when it’s your wedding website and you have sent your announcements only for no one to be able to open it conveniently with the scan code or typing it into their browser. No one should have to go through all of these issues for their wedding experience. The invitations came dirty and was not good quality. The envelopes are extremely thin and can see right through them. I had registry issues with updates not loading and having to delete the registry each time I made an update and then had to reload it and mark it as private which was such a hassle. There is ONE template option with a bar scan code and picture that does not look good or professional. We had to redo our invites multiple times. They didnt offer anything for the inconvenience or issues I was having which was the entire experience. As for their customer service I spoke with a different person each time asking the same questions, no one was helpful or had answers or solutions to any of these issues. Please do not use Joy there are so many other better options. If I would have know and done better research I would’ve used any other company. I hope to help others from using them in the future to save them the time, money and frustration.

It’s only US base! You can’t have a registry in euros, you can’t have the appointment in other time zone. You can’t send invites outside mainland US. ITS MADE FOR USA!!!! And after spending so much time building the site … at the end! At any point you are told anything! RUN RUN

We put our hotel booking link on our site with our group code. We checked that it worked. Great! We come back a month later to find out not only have they changed the site layout so that the hotel information and our group code was HIDDEN, but they REPLACED our booking link with THEIR OWN without notifying us!! That means that any of our guests that clicked on the link would have had to pay double or more for the hotel room and they would have gotten money for the sale!! That is BEYOND scummy! Total sneaks! Stay away from these scam artists!

Totally SKETCH!!!. Tried to send a cash gift and did not receive an e-card to personalize the gift, no options to do so. Site only asked for email information so it can "help us TRACK your GIFT" and then gave a selection for me to my paypal account. Nothing else!! OK, not acceptable. If you are going to offer the option of cash as a gift for the bride and groom you better have a true ability to ACCOUNT and to track each gift. This is totally SKETCH!

Silly me. I ordered two very expensive gifts on a Joy registry for a family member. If I had ordered directly from manufacturer I would have saved almost $200 dollars. price match is only for MSRP. I would have rather sent the extra $200 to the bride and groom. I will be reporting to them that sucks. I saw other items on the registry that also were unfairly priced. You call yourself a free site and easy to use. Well it SUCKS for the guests who are buying gifts. NO BUENO. Mother who has planned 4 weddings.

I saw some people talking about joy online for wedding planning so gave it a go… big mistake. I wasted no end of hours trying to work around their weird systems, unhelpful customer service. Honestly nothing made me happier than deciding to switch to a different platform and close my WithJoy account down. It’s a real shame, I really wanted the free one to be good, but it was wishful thinking - I guess you get what you pay for. I ended up going with a paid option instead and it’s been a dream. Not sure if you’re allowed to mention other companies in these reviews but I’ll pop a review on their page too in case you want to save your time and sanity.

I would never use With Joy or "Joy" again. It has caused me no amount of Joy! Super buggy, messed up my RSVP's, had to use multiple ways to try and fix this, customer service were mildly helpful. I had to use an incognito tab to fix RSVP's.... Who the heck would know that's what you're supposed to do. Link's to website didn't work, ect. So many things wrong with this. Would not recommend.