JoyReviews of withjoy.com

I made a hotel reservation on the With Joy website for a wedding we were attending in Spokane on Sept. 13. The week of the wedding my wife tested positive for Covid, and we had to cancel. When I called the Davenport Hotel in Spokane to cancel the reservation and get a refund they told me I had to call the company I had made the reservation through. When I contacted With Joy, they told me I had to contact Expedia, a company I did not know was involved in my travel plans. Expedia told me they had to get approval from Davenport Hotel in Spokane. In the end, each of the companies was able to point the finger at the others. Micaela at With Joy was not helpful.

Genuinely terrible website. Unintuitive, sometimes saves things and sometimes doesn't (???). It had an entire 'moments' page that we didn't know about until the website had gone live which had any photo we had ever uploaded to the site on it. You can't even use the data collected in the RSVP to send text message reminders, it's email only and that is not clear until well down the line.

Disgusting service and email correspondence. We had to cancel a hotel booking to a wedding due to my partner being rushed to hospital for emergency surgery. The hotel said they would happily refund or move the dates. However, Joy or Nuitee were rude, slow, unresponsive. My partner nearly died all i got was possibly the worst customer service I've ever experienced. I would warn against using them for a wedding or any planning.

I would have given this Zero but it is not an option. Booked a Hotel Room for a wedding through the With Joy Site and Credit Card is charged but no email confirmation, no booking at the hotel and no way of contacting them on the site. A complete disgrace of a business

We didn't know that when making a hotel reservation for our hotel we had a block of rooms at that it was being made through Expedia rather than directly with the hotel. As a result we could not get any of the perks the hotel offered for number of nights reserved and the names of the reservations are blocked so that we didn't know who and how many Welcome Bags to prepare.

What a ***** experience. We registered for almost 50 gifts. I can't begin to tell you how many items were "out of stock". It's never been harder in my life to spend $900. I want my money out of the company.

Showed up for an out of country wedding after an extremely long overnight flight to find out withjoy didn't book my reservation at the hotel which we paid for 3 months in advance. Hotel is booked up but support is more than happy to now book me at a cheaper hotel further away from everyone else. Don't walk. Run.

BRIDES, DO NOT USE THIS WEBSITE. IT SEEMS VERY MODERN AND USER FRIENDLY... BUT BY THE END I WAS PULLING MY HAIR OUT AND IT DEFINITELY WASN'T WORTH EVEN BEING FREE. I wish I saved the 10 hours and paid an extra $100. YOU WILL WASTE HOUUURRSSSSS TRYING TO FIGURE IT OUT. I CRIED SO MANY TIMES. There are so many dead ends, and SOOOO many unnecessary pages and steps that you have to modify but dont know how to. There are so many bugs that lead you to errors or disabled buttons where you dont know how to fix it. DO NOT GO DOWN THIS RABBIT HOLE.