ArsenalReviews of witharsenal.com

It pains me to write a negative review for a company, created by someone that was (hopefully) genuinely striving for great things. Alas, I ordered this for my Sony A7ii, and was beyond excited when it got delivered. The setup, and resource to assist with installation was sub par, and it required changing settings on my camera that disabled other features, such as wirelessly sending pics to my phone / computer. Despite many frustrating attempts and some poor initial photos, I never really used it and wasted a not insignificant amount of money. Hopefully the next product currently being funded on Kickstarter is more successful to the company, and the buyers. But today, we simply expect things to work, and this didn’t. So, as the old adage goes, once bitten twice shied, so I for one will not be going anywhere near it.

I genuinely can’t see any improvement to my shots with Arsenal, should have read the reviews first......

UsedArsenal once and destroyed my lens Canon EF 24-70mm F:2.8. After using the product it now has lost autofocus and aperture control. Very disappointing.

Slow delivery Doesn’t work properly Overpriced

Little update activity from the company. Many of the promises haven’t come through. Getting it to work with the camera is difficult - particularly in hand-held mode. Have probably managed to take around 20 photos with it in the 18 months I’ve had it, and don’t believe it improved any of them beyond what I would generally do myself. Definitely not worth it.

Like many others, however I bought this used from a photo buddy out of curiosity. My investment of USD 59 turn out to be a piece of junk, ended in the trash bin !! Yeah, this company is making the AMERICA great again. Try to use it outdoor for 5 times and only once I was lucky to get it work. Result ? It help but not much. In fact I would suggest those enthusiastic beginner to learn from the basic instead of relying on auto mode which photography is all about. This is definitely a SCAM company endorsed by Donald Dumb Dumb or else those behind this project would have been dragged to industrial court for fraudulent marketing. As said : DON’T BUY at any cost !!

This device held great promise but having bought one it has proved to be an expensive paperweight. The device demands firmware updates without warning and refuses to work on the existing firmware until you have updated it. This is absolute nonsensical behaviour. I have just been away on a photo shoot and have been unable to use this device due to no internet availability. It requires a wireless link from the device to your phone but will not let you download the firmware to the phone beforehand using wifi! You are left with trying to download via your phone network to the device. 500MB of data via your phone! Currently it is taking 8 hours via a fast internet link to my PC! And even that is failing! Until this system allows the unit to work on ‘obsolete’ firmware whilst away from home then it is worse than useless! Arsenal need to get their act together. If my iPhone will run on old firmware and IOS version until I can get it updated, so should this device!

Just.... don't. If you've found this page then congratulations, you're wiser than us unfortunate fools. There is a reason the company doesn't have any mention of reviews and user feedback on their website, because it's garbage. Save the $200+ and spend it on a beginner photography course or something, because you'll get a lot more value from learning the three basic factors of photography than you would with this damn thing. If it weren't a present I would've returned it instantly. Terrible software, it doesn't do much to your photos and really it's just difficult to use. It's slow and clunky and difficult to set up, constantly disconnecting and making photography, ironically, much more arduous than it needs to be. It now sits in the bottom of my bag gathering dust. I've tried and tried and tried to use this thing enough to like it, but it's just not possible. STAY AWAY. I didn't pay a cent for this myself, but it's the worst purchase i've ever made.