Wisper InternetReviews of wisperisp.com

I have no issues with the internet not working or being slow I am very satisfied.

Reception is terrible and price’s are high

The problem is always the customer

Nice company and courteous employees. However, the internet connection is not reliable during periods of stormy weather and will frequently go down for hours or all day without notice when there are storms across states in the midwest. Wisper does not keep information regarding outages updated on its telephone customer service line. For example, internet service for our entire area went down a few days ago at 2pm, and when I called for known area outages the recording said the last update was 10:40am, and that my area was not listed as an outage. There are too few people answering Wisper's customer phone lines, so they call you back typically after many hours or days have passed, which is not helpful during outages.

intermittent service and customer service is non-evestant

Great customer service. No complaints!

I personally have a great connection. My complaint is when upgrades are needed it is made during work hours. These disruptions should be made on weekends or after normal business hours. Very upsetting when you have to use your personally leave for these updates.

We were told long ago that they were going to update our area with new equipment. This has not happened thus far to our knowledge. Our service is the same and there has been no improvement in it. It’s important for Wisper to keep their customers updated on what is going on.