Wisper InternetReviews of wisperisp.com

Too many interruptions in service for the cost we are paying.

We love whisper. Never HAD ANY PROMBLEN.

Slow service. Maintenance takes weeks to get fixed.

I gave a rating of 3 stars. Since I have had Wisper I have not had the speed I am paying for I am supposed to have 25 mbps I am lucky if I get 18 mbps. I have called and they have tried to fix it but can’t figure out the issue besides telling me the tower I am on needs to be updated, They swimmers to something else to try and help but told me in the afternoon it will slow down due to too many people on at one time. I wish they could just upgrade the tower so the customers get what they are paying for. I am not the only one in my area that is having issues. The technician told me multiple people using the same tower are having the same issue so they gave a discount on my bill if other areas can have 100mbps download. Why can we not get our tower upgraded to the same thing and have the same option the. Reason for three stars is because they did discount my bill and they are still trying to fix the situation. The situation won’t be fixed until they upgrade the tower technician said.

We have had Whisper since March 2021. So far, we have been pretty satisfied. The only thing is the speeds seem all over the place at times. I wish I could get the 15mb package for the price of the 10mb. That's what most other ISPs charge for 15mb. Some days we have to deal with buffering and other aggravating situations, but not everyday. I can't say anything bad about Whisper, just wish it was faster for the price. But, were we live outside of Johnston City, we only have 3 choices. Whisper, Frontier at 1.5 mbs DSL, or satellite. Right now Whisper provides the overall best option. They have good customer service, Everytime I've called or emailed them I've gotten a quick response. So, would I recommend Wisper? Yes, I would especially if you have limited options for Internet service.

My service has gotten progressively worse. I have called in and spoken with techs. No solution yet.

Always loses internet connection. Pis poor guality!! Not happy with services. Same damn excuse when we call in a problem.

Service has been really good but internet speeds could be faster. Would be nice like upgrading to faster speeds would happen sooner.