Diana
Upgraded my internet service
Upgraded my internet service; excellent customer service; no pressure from CSR.
Response from Wisper InternetJul 27, 2021
Glad to hear!

At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Diana
Upgraded my internet service; excellent customer service; no pressure from CSR.
Response from Wisper InternetJul 27, 2021
Glad to hear!
Tom
For our business, we need faster speeds and when there is a outage, cannot reach anyone in customer service.
Response from Wisper InternetJul 27, 2021
Thanks for the feedback, make sure you check our outage page on our website.
Brad
Good reliable service, but I feel like they should come check my antenna and make sure it is still aligned like it should be. I never hear anything from them about how satisfied I am, they just keep collecting my check.
Response from Wisper InternetJul 28, 2021
We will be in contact with you, Brad!
Frank
Great service
Response from Wisper InternetJul 27, 2021
Thanks, Frank!
Dr F.
I left a callback number and never received a call back!!
Response from Wisper InternetJul 28, 2021
We're so sorry about that, we'll be in touch!
Tom
Our internet had slowed down. The tech was kind and considerate. It only took him about 20 minutes to get us up to speed.
Response from Wisper InternetJul 27, 2021
Thank you, Tom!
Ron
Not the Wisper you once were. Sent emails in for tech support with no response. Ask for a better solution than the 900Mhz radio and no better option provided for the Troy area. Now using Spectrum which I dislike but at least we have somewhat reliable connectivity.
Response from Wisper InternetJul 28, 2021
We're so sorry to see you go. We wish there was better technology that existed so we could better serve you.
Rodney
We were getting slower speeds than we were paying for.Tech came out and changed equipment on outside of house and we were good to go.
Response from Wisper InternetJul 27, 2021
Thanks Rodney!