At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
wisperisp.com
Website
wisperisp.com
Category
Internet & Software
Location
Mascoutah, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The worst connection is I ever had. 1 MBit it’s the best service which they have.
Response from Wisper InternetDec 8, 2021
Hi there! We can definitely check that out for you! If you can send us a message with your account info to [email protected] we can look into it.
CD
Caitlin D.
We have had Hughesnet for the past two…
We have had Hughesnet for the past two years. I have been very disappointed in there service. Always finding something to charge us for as well as constantly running out of data. We have had Wisper for less than a month now and I have been more than pleased with the service. Ever running out of internet and every time I’ve talked with someone they have been so nice and helpful. Would recommend Wisper to anyone!
Response from Wisper InternetNov 29, 2021
Thank you, Caitlin! We're glad you love it.
DR
Duke R.
A Whisper of connectivity
First off, the price is outrageous! That's because they have a monopoly in our area. If you want internet, you have to use Whisper. And by the way, Whisper is a rather ironic name considering, that's exactly what you get for your money,, a whisper of internet service. Duke.
Response from Wisper InternetNov 23, 2021
Hi there! We appreciate your feedback. We'd like to get some additional information so we can look into the issues you mentioned. You should be getting a request!
CO
Consumer
We LOVE our Wisper connection!
We LOVE our Wisper connection!
With our other service, we would lose access with the least amount of rain or winds.
We have had ours since September 2021, and zero issues!
We are happy to talk to anyone about Wisper who have asked us.
Response from Wisper InternetNov 18, 2021
Thank you! We appreciate the feedback!
TS
T'sride
It's OK for streaming but when playing…
It's OK for streaming but when playing video games online it's not great all ways high latencies and package loss with lag can't play call of duty very well with that and to download updates for games take up 10hr or the hole day in Bluford, Illinois
Response from Wisper InternetNov 17, 2021
Hi there! We're sorry lag is affecting your gaming! We can definitely look into higher packages if they're available in your area. Feel free to give us a call!
RG
Russell G.
So far
So far, wisper bought taney net which I was with before hand. Had no reliability issues to speak of outside of weather conditions. Since wisper has taken over it has been very sub par service. I'm hoping things get better since this is pretty much my only option based on my geographical location.
Response from Wisper InternetNov 17, 2021
Hi Russell! We hope to live up to your expectations!
JG
John Gassen D.
Worse than with easy net
Since wisper bought out easy net, the service is worse. There are more outages and nobody to call. With easy net, when there was an outage, they would send out an email telling about it and what they were doing. Easy net also had someone you could call about an outage. I pay for a higher speed service with wisper, but it is not any faster. Sometimes I feel it is worse than the slower speeds. A lot of buffering and down time since wisper took over. Not the best service, but not much alternatives where we live.
Response from Wisper InternetNov 16, 2021
Hi John! I went ahead and started a ticket to have our team check into those speeds for you, we'll be in touch!
RK
Robyn Koelling H.
Well...here's hoping they get better at this...
Updating as of 09/28/22-
Have lowered my rating by one star.
After multiple issues with speeds and realizing a discrepancy in billing, and after 3 weeks and some change of having to use my hotspot *once again* in order to do my job...
I am now paying $20 more per month to get the speeds I was originally told I would be getting, when the previous internet company I was with transitioned into Wisper. They are giving me a "legacy discount" so that I am not paying $45 more for the "new speed", but the point is...this is not a "change" as they keep calling it, but it is what I was told in the beginning I would be receiving, at the same price that I had been paying.
Also, while they are giving me a slight credit on my bill for those missing weeks of service, one of the techs even said they should be giving us a full month or even multiple months for the various issues we have faced--not to mention the fact that I have spent too many working hours and free time hours trying to resolve the situation, while also using up my hotspot data (and fyi, have had to be sure that I address the email to multiple people and departments, as it seems that there is a lack of cohesive communication between them).
So, are we happy to be spending MORE to get what we were told we would have to begin with? No.
Do I appreciate certain individuals' efforts within the company to help us? Absolutely!
But do I truly trust that this company will do right by us in the end? Not really, no. I hope they can change my mind over time. I had to fight for this much and send follow-up after follow-up. Some of the action received today was too little and late, and as I said, we are now paying more to get what we were supposed to have had from the beginning. We are certainly aware that this is not the only service available anymore.
Again, I appreciate the efforts of certain individuals, but as a company, I don't have a totally positive feeling about Wisper.
Here's hoping there are rarely ever issues with the actual internet service again.
Response from Wisper InternetNov 11, 2021
Hi Robyn! Thanks for the kind words! We appreciate you sticking with us.