Nina J.
I’m very disappointed with their billing practices
I’m very disappointed with my experience with WiseStamp. My subscription automatically renewed, but I did not receive a renewal notice or reminder beforehand. I would have canceled the subscription had I known the renewal was coming. Especially in today’s economy, when individuals and businesses are carefully watching their budgets, companies should provide clear and timely notice before charging customers for an upcoming renewal. An unexpected annual charge can be frustrating and financially difficult to manage. I contacted WiseStamp to request a refund and explained the circumstances, but the fact that I received no renewal notification in the first place is what concerns me most. Customers deserve transparency and the opportunity to make an informed decision before being charged for another subscription period. I hope WiseStamp will reconsider its renewal practices and do a better job of communicating with customers before automatic renewals.



