The best in local award-winning cheese, specialty meats and handcrafted pastries and confections. Perfect for entertaining and gift giving.
Wisconsin Cheeseman (wisconsincheeseman.com) has 149 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Shelley N.
If I could rate -10, I would. Apparently it’s fine to order a gift for one family member, but if you order for three people, it is regarded as “suspicious activity“ and two of your orders are cancelled. Then, they notify you of the cancellation by sending you a letter via USPS! Oh, but you can send a cashier’s check and they will gladly send your other two orders. Jack-holes!
Elise
Very disappointed in the customer service of this company. Placed an order and was never notified that it did not go through. Never received a phone call or an email (despite several marketing messages in that time) about the order, but received a PAPER letter that it had been cancelled. Tried to call - they had canceled the order. Tried to reorder the items, but then was told I would need to pay extra for expedited shipping now. Was bounced around multiple times to service assistants and then got to a supervisor. When she tried to place my order again, of course several items were no longer in stock! Why didn't the earlier customer service reps tell me that?! The supervisor also said someone put in a record that they tried to call, which I do not believe because I never received a missed call and especially not a voicemail message. Incredibly poor service and now I'm out several gifts for my inlaws! Do not order from this company if you expect good service!
Lee C.
Never again! this company has poor customer service. they do not communicate with a customer if they have a problem with an order and blame the online order process. When you contact them they act like they could care less, no effort to resolve concern.
Nick
They charge for expedited shipping but don't ship any faster than the free option. Do not buy from this deceptive seller.
JustAnswer C.
At present, this is my eighth call to the company trying to correct an incorrect address . ..No one can take initiative or responsibility .. They merely transfer to an ever playing bad music loop. so, here we are 8 calls, three days , no resolution. BUYER Beware !
Betty E.
Unbelievable!! I ordered on 12/1 for a Christmas gift and it’s still not delivered! The package went to a distribution center 4 miles from destination and then shipped to WV now it’s just in limbo. Will dispute with my cc if it’s not there by Monday
Bill S.
I ordered some hors d'oeuvres from these people. They sent an email on Dec 9th saying they shipped. 0n the 11th the tracking showed ‘label printed’. I contacted them and customer service said they were delivering on the 11th. When I told them about tracking I got no answer back. It’s now the 13th and tracking still shows not sent. They are now ghosting me. I have filed a CC dispute with my bank. Horrible service and they charge a ridiculous amount for shipping. NOT RECOMMENDED.
Amanda P.
Ok so I am not understanding why people are complaining about this company. I received a catalog and was intrigued to buy several items. Yes the pictures are enhanced to show detail as most companies do, but if you read the fine print it discloses the ounces. The food is amazing and the sweets are premium!!! So anyone who feels discouraged to buy from here is being lied to, do not listen to anyone. This place is nostalgic considering my grandparents were avid buyers every Christmas since childhood for me. Thanks for the great product am enjoying right now.
