WiredsportReviews of wiredsport.com

Helpful and friendly - highly recommend!

Helped me with the correct sizing for some snowboard boots which isnt as easy as just sticking your foot in the same sized boot as the trainers you wear (I didnt realise this and it's cost me loads of money in a mistake) Which was really nice as they werent pushing to sell me anything, just helping me.

I ordered a product for my boyfriend for Christmas and unfortunately it was stolen from my front porch before I got home. The company refused to give me a refund even though this was totally out of my control. I was told I had to wait 36 hours as the "issue should resolve itself". I'm sure the thief is going to randomly decide to return the package 36 hours later... Fortunately, I was able to get a refund from my bank but this is just extremely poor customer service for something I could not control.

This was our third snowboarding package from Wiredsport. Great quality at a family friendly price. Highly recommended!

I had a great experience with wiredsport, I had a few questions about the differences in board and binding types, they responded same day with a great run down and helped me pick!. The set up shipped out same day, great experience all around!

Above and beyond my expectations. They went out of their way to help me get the right snowboard for my son and get it here in time for xmas. Couldn't be happier. Thanks soooo much!

We purchased a snowboard and used it only a handful of times when a small section of the bottom base started to slightly bubble. We didn’t think much of it (which we should have taken pictures) as we prepared to leave for a trip. A few hours into the trip, that area, a 5” x 2” section of the base pulled completely away from the board. We called Wiredsport and they said to take a few good pictures, which we did and then in a follow-up email they requested us to send them the board. Thinking that were going to warrant it, we paid the $35 to ship it to them. Once they received it, they claimed that it was due to a rock collision, said it would not be warranted, and diminished all the symptoms running up to the issue. Obviously, I was frustrated but just asked that they return the board to us. They told me to PayPal them $35 in order to return it. At no time both on my conversation on the phone nor in the email when they asked for the board did they say I would be required to pay return shipping. Had I known that I would be taking a $70 gamble in shipping I wouldn’t have done it. Amazon backed me up and sent them 2 emails to urge them to do the right thing to ship my board back because they didn’t disclose the charges, but unfortunately, they refused. And as a 3rd party seller on Amazon, they don’t have the authority to require it. This is a terrible way to run a company. They were wrong here – and I’m not even getting into the issue of the poor quality of the construction of the board – they aren’t owning up to their mistake of not letting me know the charges upfront. Now they have my $195 to purchase the board AND MY BOARD. Wow!