wio.ioReviews of wio.io

Unbelievable bank and worse service i have ever had. Business banking is a nightmare with them. Changed business name but TL number remains the same, they took over 3 wks, two complaints and still not resolved. Its a nightmare and i would never recommend them.

Worst bank I have seen. They rejected me without any reason. Welcome to UAE where no shit is given to their customer.

Plus possible d’envoyer ou recevoir des virements internationaux sur wio business ca fait peur! et le support dit quil n´y a aucun probleme. Hors tous les virements entrants sont rejetés!

The worst bank. Changed my company name, updated the documents and then was refused entry into my online banking app. Chased the bank every day for 2 months daily, to be told daily everything was ‘under review.’ Cost my business a lot of money and time to still have no resolution. This bank lies with no shame. Customer service operators have no clue what they’re on about with no communication between staff.

Following the creation of my company, I decided to open a business account with WIO Business, based on my accountant’s recommendation. Unfortunately, the process was a complete nightmare. I was asked to provide an endless list of irrelevant documents that had absolutely nothing to do with opening a simple business account. Whenever I contacted WIO’s customer service, I always got the same generic response: “your request is under review and will be approved shortly.” Four weeks later, instead of progress, I was still being asked ridiculous questions such as: “Do you have a storage facility? Who are your clients? Can you provide bank statements for the last 6 months?” — which makes no sense at all for a newly created business. In short, this so-called “bank” doesn’t deserve to be called a bank, and certainly not one for professionals. They are incompetent, unprofessional, and clearly have no understanding of what online business banking should be.

Very bad experience Customer payments are debited, but not reaching our Wio account. We’ve raised complaints since April, but no clear solution yet. It’s affecting our business badly. Please take this seriously and resolve it urgently.

Dont trust this bank , i have case with them and prove for them all details that of fraud case but still dont return my money back from this customer they make fake exuses for him !!!!

Absolutely the worst experience. They don't reply to support or whatsapp emails. Retarded OTP/auth system. Just not trustworthy in the least bit. I lost access to my UAE phone number and the only recourse they said was to fly to the UAE and get a new phone number. Otherwise, my money and account is 100% inaccessible. How could any customer trust such a business?